Customer Service Jobs in Suffolk, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lowes - Cashier/Customer Service Associate $16-$35/hr
- Chesapeake, VA (21 miles from Suffolk, VA)
- 11 hours ago
- Chesapeake, VA (21 miles from Suffolk, VA)
- 11 hours ago
No experience requited, hiring immediately, appy now.All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers...
Walgreens - Customer Service Associate $16-$35/hr
- Newport News, VA (12 miles from Suffolk, VA)
- 12 hours ago
- Newport News, VA (12 miles from Suffolk, VA)
- 12 hours ago
Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to...
Storefront Senior Customer Care Representative
- Portsmouth, VA (11 miles from Suffolk, VA)
- 2 days ago
- Portsmouth, VA (11 miles from Suffolk, VA)
- 2 days ago
Responsible for providing excellent customer service via the phone, email, face to face, mail, and/or social media in a prompt and courteous manner....
- Norfolk, VA (15 miles from Suffolk, VA)
- 2 days ago
- Norfolk, VA (15 miles from Suffolk, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Norfolk Location
- Chesapeake, VA (21 miles from Suffolk, VA)
- 2 days ago
- Chesapeake, VA (21 miles from Suffolk, VA)
- 2 days ago
Ideal Qualifications for FASTSIGNS Customer Service Representative: 3-5 years of inside sales, retail or counter sales experience preferred - This is NOT a call center job!...
- Portsmouth, VA (11 miles from Suffolk, VA)
- 3 days ago
- Portsmouth, VA (11 miles from Suffolk, VA)
- 3 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
Customer Service Representative (H)
- Norfolk, VA (15 miles from Suffolk, VA)
- 3 days ago
- Norfolk, VA (15 miles from Suffolk, VA)
- 3 days ago
service and support to U-Haul customers....
Customer Service Representative
- Newport News, VA (12 miles from Suffolk, VA)
- 3 days ago
- Newport News, VA (12 miles from Suffolk, VA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Chesapeake, VA (21 miles from Suffolk, VA)
- 3 days ago
- Chesapeake, VA (21 miles from Suffolk, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Portsmouth, VA (11 miles from Suffolk, VA)
- 3 days ago
- Portsmouth, VA (11 miles from Suffolk, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norfolk, VA (15 miles from Suffolk, VA)
- 3 days ago
- Norfolk, VA (15 miles from Suffolk, VA)
- 3 days ago
How Youll Contribute: Provide front-line customer service and support to employees and managers, troubleshooting to analyze, isolate, and solve problems and issues....
Customer Service Representative
- Chesapeake, VA (21 miles from Suffolk, VA)
- 6 days ago
- Chesapeake, VA (21 miles from Suffolk, VA)
- 6 days ago
If you are a self-motivated and adaptable individual with a knack for world-class customer service and operational excellence, YOU may be just who we are looking for!...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Client Service Representative / CSR
- Newport News, VA (12 miles from Suffolk, VA)
- 12 days ago
- Newport News, VA (12 miles from Suffolk, VA)
- 12 days ago
Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....
Retail Customer Experience Associate, Greenbrier - Full Time
- Chesapeake, VA (21 miles from Suffolk, VA)
- 12 days ago
- Chesapeake, VA (21 miles from Suffolk, VA)
- 12 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Suffolk, VA
Moving to Suffolk, VA? Find some basic demographic data about Suffolk, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Suffolk, VA
Highest Education Level
Customer Services in Suffolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »