Customer Service Jobs in Sterling, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Royal Farms
- South Riding, VA (8 miles from Sterling, VA)
- moments ago
- South Riding, VA (8 miles from Sterling, VA)
- moments ago
Preferred Prior experience in food service and/or customer service....
In Person- Albert Uster Imports
- Gaithersburg, MD (16 miles from Sterling, VA)
- moments ago
- Gaithersburg, MD (16 miles from Sterling, VA)
- moments ago
ABOUT THE ROLE AUI Fine Foods is seeking a customer focused, analytical individual to join the Customer Service Team, as a Customer Experience Associate....
In PersonPharmacy Customer Service Associate
- Walgreens
- Washington, DC (22 miles from Sterling, VA)
- 18 hours ago
- Washington, DC (22 miles from Sterling, VA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)
- Micro Center
- Fairfax, VA (8 miles from Sterling, VA)
- 18 hours ago
- Fairfax, VA (8 miles from Sterling, VA)
- 18 hours ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
In Person- Weis
- Ijamsville, MD (23 miles from Sterling, VA)
- 1 day ago
- Ijamsville, MD (23 miles from Sterling, VA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In PersonRetail Customer Service Associate
- FedEx
- Alexandria, VA (23 miles from Sterling, VA)
- 2 days ago
- Alexandria, VA (23 miles from Sterling, VA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Aldie, VA (9 miles from Sterling, VA)
- 2 days ago
- Aldie, VA (9 miles from Sterling, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- PGA Tour Superstore
- Rockville, MD (15 miles from Sterling, VA)
- 2 days ago
- Rockville, MD (15 miles from Sterling, VA)
- 2 days ago
Experience: Retail sales, customer service or similar experience preferred....
In PersonCustomer Experience Associate-(Must be 21 or over) Bolling AFB
- The EXCHANGE
- Washington, DC (22 miles from Sterling, VA)
- 4 days ago
- Washington, DC (22 miles from Sterling, VA)
- 4 days ago
H-... Customer Experience Associate-(Must be 21 or over) Bolling AFB United States - District of Columbia - Bolling AFB Intermittent Job Description Responsible for driving the customer experience...
In Person- Walgreens
- Alexandria, VA (23 miles from Sterling, VA)
- 5 days ago
- Alexandria, VA (23 miles from Sterling, VA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonDispensary Associate - Part time
- Trulieve
- Rockville, MD (16 miles from Sterling, VA)
- 6 days ago
- Rockville, MD (16 miles from Sterling, VA)
- 6 days ago
Provide exceptional customer service to customers, guests, and coworkers. Provide empathy and compassion to patients....
In Person Part TimeRetail Customer Service Supervisor
- PetSmart
- Vienna, VA (13 miles from Sterling, VA)
- 7 days ago
- Vienna, VA (13 miles from Sterling, VA)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....
In Person- PathStone Corporation
- Washington, DC (22 miles from Sterling, VA)
- 7 days ago
- Washington, DC (22 miles from Sterling, VA)
- 7 days ago
Sign In Search for Jobs Customer Service Associate page is loaded Customer Service Associate Apply locations Store 8300 - Southampton, NJ 08088 time type Part time posted on Posted 30+ Days Ago job...
In Person- Walgreen Co.
- Sudley Springs, VA (15 miles from Sterling, VA)
- 11 days ago
- Sudley Springs, VA (15 miles from Sterling, VA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Best Buy Canada
- Centreville, VA (10 miles from Sterling, VA)
- 12 days ago
- Centreville, VA (10 miles from Sterling, VA)
- 12 days ago
Join us and grow your career with our retail team as a customer service representative....
In Person Part TimeDemographic Data for Sterling, VA
Moving to Sterling, VA? Find some basic demographic data about Sterling, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sterling, VA
Highest Education Level
Customer Services in Sterling, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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