Customer Service Jobs in Staunton, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Harrisonburg, VA (21 miles from Staunton, VA)
- 2 hours ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 2 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate (part time)
- Bridgewater, VA (15 miles from Staunton, VA)
- 1 day ago
- Bridgewater, VA (15 miles from Staunton, VA)
- 1 day ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking for the convenience store....
Customer Service Associate - Work From Home
- Waynesboro, VA (9 miles from Staunton, VA)
- 9 days ago
- Waynesboro, VA (9 miles from Staunton, VA)
- 9 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkRetail Customer Service Supervisor
- Waynesboro, VA (9 miles from Staunton, VA)
- 15 days ago
- Waynesboro, VA (9 miles from Staunton, VA)
- 15 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Crozet, VA (20 miles from Staunton, VA)
- 23 days ago
- Crozet, VA (20 miles from Staunton, VA)
- 23 days ago
We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....
Customer Service Representative
- Waynesboro, VA (9 miles from Staunton, VA)
- 25 days ago
- Waynesboro, VA (9 miles from Staunton, VA)
- 25 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Harrisonburg, VA (21 miles from Staunton, VA)
- 30+ days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant II)
- Harrisonburg, VA (21 miles from Staunton, VA)
- 30+ days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 30+ days ago
BASIC REQUIREMENTS: High school diploma or comparable education or related training 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability...
Customer Service Representative (Loan Consultant II)
- Harrisonburg, VA (21 miles from Staunton, VA)
- 30+ days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 30+ days ago
BASIC REQUIREMENTS: High school diploma or comparable education or related training 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability...
Customer Service Representative, Full or Part Time
- Staunton, VA
- 30+ days ago
- Staunton, VA
- 30+ days ago
Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Store 2723210: 636 Greenville Ave, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Staunton, VA
Moving to Staunton, VA? Find some basic demographic data about Staunton, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Staunton, VA
Highest Education Level
Customer Services in Staunton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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