Customer Service Jobs in Smithfield, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Norfolk, VA (24 miles from Smithfield, VA)
- 30+ days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 30+ days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office....
- Williamsburg, VA (14 miles from Smithfield, VA)
- 30+ days ago
- Williamsburg, VA (14 miles from Smithfield, VA)
- 30+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative - Fully Remote
- Norfolk, VA (24 miles from Smithfield, VA)
- 12 hours ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 12 hours ago
Customer Service Representative - Fully Remote Obligations And Also Obligations Work as very first factor of get in touch with to customer questions, providing thorough info on readily available services...
Remote WorkCustomer Service Representative (Loan Consultant II)
- Newport News, VA (10 miles from Smithfield, VA)
- 12 hours ago
- Newport News, VA (10 miles from Smithfield, VA)
- 12 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative - State Farm Agent Team Member
- Hampton, VA (12 miles from Smithfield, VA)
- 12 hours ago
- Hampton, VA (12 miles from Smithfield, VA)
- 12 hours ago
Previous customer service experience is a plus but not required. Requirements: High school diploma or equivalent; college degree is a plus....
- Suffolk, VA (11 miles from Smithfield, VA)
- 1 day ago
- Suffolk, VA (11 miles from Smithfield, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I
- Norfolk, VA (24 miles from Smithfield, VA)
- 2 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 2 days ago
Responsible for providing premier customer service to internal and external customers by thoroughly conveying the necessity of the particular call. Maintain databases....
Customer Service Representative III
- Norfolk, VA (24 miles from Smithfield, VA)
- 2 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 2 days ago
Customer Service Representative Naval Station Norfolk, VA 23511 On-Site Position 24/7/365 Flexibility Do you have strong customer service skills?...
Loss Prevention Customer Service Associate
- Portsmouth, VA (21 miles from Smithfield, VA)
- 5 days ago
- Portsmouth, VA (21 miles from Smithfield, VA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Airport Customer Service Agent PT (Breeze) - ORF
- Norfolk, VA (24 miles from Smithfield, VA)
- 6 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 6 days ago
Position Non-Exempt Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers!...
Benefits Customer Service Representative
- Norfolk, VA (24 miles from Smithfield, VA)
- 6 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 6 days ago
We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Loss Prevention Customer Service Associate II
- Portsmouth, VA (21 miles from Smithfield, VA)
- 6 days ago
- Portsmouth, VA (21 miles from Smithfield, VA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Norfolk, VA (24 miles from Smithfield, VA)
- 6 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 6 days ago
Apply Job Type Full-time Description South Mountain Creamery has an immediate opening on our Customer Service Team....
Customer Service Representative
- Suffolk, VA (11 miles from Smithfield, VA)
- 7 days ago
- Suffolk, VA (11 miles from Smithfield, VA)
- 7 days ago
Service Center Suffolk - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Norfolk, VA (24 miles from Smithfield, VA)
- 7 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 7 days ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service Department - more commonly called the front desk....
Demographic Data for Smithfield, VA
Moving to Smithfield, VA? Find some basic demographic data about Smithfield, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Smithfield, VA
Highest Education Level
Customer Services in Smithfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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