Customer Service Jobs in Shawsville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Downtown Christiansburg
- Christiansburg, VA (8 miles from Shawsville, VA)
- 3 days ago
- Christiansburg, VA (8 miles from Shawsville, VA)
- 3 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Retail Customer Service Supervisor
- Roanoke, VA (19 miles from Shawsville, VA)
- 6 days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 6 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Christiansburg, VA (8 miles from Shawsville, VA)
- 9 days ago
- Christiansburg, VA (8 miles from Shawsville, VA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - General Services (Open Until Filled)
- Roanoke, VA (19 miles from Shawsville, VA)
- 11 days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 11 days ago
Delivers uncompromising customer service, responding immediately to citizen or customer requests, inquiries, and concerns....
- Rocky Mount, VA (24 miles from Shawsville, VA)
- 18 days ago
- Rocky Mount, VA (24 miles from Shawsville, VA)
- 18 days ago
At Wisler Plumbing Heating Cooling and Electric, we're not just another home services company-we're a family that values top-notch customer care and an unbeatable workplace culture. If you thrive...
- Roanoke, VA (19 miles from Shawsville, VA)
- 18 days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 18 days ago
Customer Service Associate: PeopleReady of Roanoke, VA is now hiring Customer Service Associates! Apply today and you could start as soon as this week....
Associate Customer Service Representative Everyday Banking
- Roanoke, VA (19 miles from Shawsville, VA)
- 22 days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 22 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
U-Box Customer Care Representative (CDL)
- Roanoke, VA (19 miles from Shawsville, VA)
- 25 days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 25 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service and Sales Associate
- Roanoke, VA (19 miles from Shawsville, VA)
- 26 days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 26 days ago
The Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...
Customer Service Representative
- Roanoke, VA (19 miles from Shawsville, VA)
- 28 days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 28 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Retail Customer Service Associate
- Roanoke, VA (19 miles from Shawsville, VA)
- 29 days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
Retail Customer Service Team Member
- Christiansburg, VA (8 miles from Shawsville, VA)
- 30+ days ago
- Christiansburg, VA (8 miles from Shawsville, VA)
- 30+ days ago
Deliver friendly customer service, help customers shop our store and find what they're looking for. Collects and disposes of trash following approved procedures....
Customer Service Representative
- Roanoke, VA (19 miles from Shawsville, VA)
- 30+ days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 30+ days ago
Handles customer service issues in a professional manner. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid drivers license and a good driving record....
- Roanoke, VA (19 miles from Shawsville, VA)
- 30+ days ago
- Roanoke, VA (19 miles from Shawsville, VA)
- 30+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative - Remote Work
- Christiansburg, VA (8 miles from Shawsville, VA)
- 45+ days ago
- Christiansburg, VA (8 miles from Shawsville, VA)
- 45+ days ago
Benefits: 401(k) 401(k) matching Dental insurance Your New Role: Reporting to the Delivery Managers who are known within the business for their supportive management style, your duties will...
Demographic Data for Shawsville, VA
Moving to Shawsville, VA? Find some basic demographic data about Shawsville, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shawsville, VA
Highest Education Level
Customer Services in Shawsville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Forklift
- Scanning
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Typing
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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