Customer Service Jobs in Shawsville, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Client Service Representative - Downtown Christiansburg

  • Christiansburg, VA (8 miles from Shawsville, VA)
  • 3 days ago
  • Christiansburg, VA (8 miles from Shawsville, VA)
  • 3 days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Retail Customer Service Supervisor

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 6 days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 6 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Associate

  • Christiansburg, VA (8 miles from Shawsville, VA)
  • 9 days ago
  • Christiansburg, VA (8 miles from Shawsville, VA)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - General Services (Open Until Filled)

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 11 days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 11 days ago

Delivers uncompromising customer service, responding immediately to citizen or customer requests, inquiries, and concerns....

Customer Care Representative

  • Rocky Mount, VA (24 miles from Shawsville, VA)
  • 18 days ago
  • Rocky Mount, VA (24 miles from Shawsville, VA)
  • 18 days ago

At Wisler Plumbing Heating Cooling and Electric, we're not just another home services company-we're a family that values top-notch customer care and an unbeatable workplace culture. If you thrive...

Customer Service Associate

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 18 days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 18 days ago

Customer Service Associate: PeopleReady of Roanoke, VA is now hiring Customer Service Associates! Apply today and you could start as soon as this week....

Associate Customer Service Representative Everyday Banking

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 22 days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 22 days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

U-Box Customer Care Representative (CDL)

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 25 days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 25 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service and Sales Associate

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 26 days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 26 days ago

The Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...

Customer Service Representative

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 28 days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 28 days ago

We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....

Retail Customer Service Associate

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 29 days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...

Retail Customer Service Team Member

  • Christiansburg, VA (8 miles from Shawsville, VA)
  • 30+ days ago
  • Christiansburg, VA (8 miles from Shawsville, VA)
  • 30+ days ago

Deliver friendly customer service, help customers shop our store and find what they're looking for. Collects and disposes of trash following approved procedures....

Customer Service Representative

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 30+ days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 30+ days ago

Handles customer service issues in a professional manner. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid drivers license and a good driving record....

Customer Relations Specialist

  • Roanoke, VA (19 miles from Shawsville, VA)
  • 30+ days ago
  • Roanoke, VA (19 miles from Shawsville, VA)
  • 30+ days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative - Remote Work

  • Christiansburg, VA (8 miles from Shawsville, VA)
  • 45+ days ago
  • Christiansburg, VA (8 miles from Shawsville, VA)
  • 45+ days ago

Benefits: 401(k) 401(k) matching Dental insurance Your New Role: Reporting to the Delivery Managers who are known within the business for their supportive management style, your duties will...

Demographic Data for Shawsville, VA

Moving to Shawsville, VA? Find some basic demographic data about Shawsville, VA below.


Local
National
2,254
29
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Shawsville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Shawsville, VA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Shawsville, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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