Customer Service Jobs in Salem, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Christiansburg, VA (19 miles from Salem, VA)
- 1 hour ago
- Christiansburg, VA (19 miles from Salem, VA)
- 1 hour ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
- Roanoke, VA (9 miles from Salem, VA)
- 12 hours ago
- Roanoke, VA (9 miles from Salem, VA)
- 12 hours ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Care Representative I - FEP
- Roanoke, VA (9 miles from Salem, VA)
- 11 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 11 days ago
Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an...
Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
- Roanoke, VA (9 miles from Salem, VA)
- 12 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 12 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Agent, Cross Functional (Full-Time)
- Roanoke, VA (9 miles from Salem, VA)
- 13 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 13 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Agent, Cross Functional (Part-Time)
- Roanoke, VA (9 miles from Salem, VA)
- 13 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 13 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Airport Customer Service Agent - ROA
- Roanoke, VA (9 miles from Salem, VA)
- 14 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 14 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- Roanoke, VA (9 miles from Salem, VA)
- 18 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 18 days ago
The Customer Service Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Customer Service Representative (Loan Consultant I)
- Christiansburg, VA (19 miles from Salem, VA)
- 22 days ago
- Christiansburg, VA (19 miles from Salem, VA)
- 22 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Christiansburg, VA (19 miles from Salem, VA)
- 24 days ago
- Christiansburg, VA (19 miles from Salem, VA)
- 24 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Care Representative I
- Roanoke, VA (9 miles from Salem, VA)
- 26 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 26 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
Staffmark is looking for an Customer Service Representative to join a reputable company in Roanoke, VA....
Retail Customer Service Associate
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
Customer Service Representative
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
Store 2723718: 7105 Williamson Rd, Roanoke, Virginia 24019 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Salem, VA
Moving to Salem, VA? Find some basic demographic data about Salem, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salem, VA
Highest Education Level
Customer Services in Salem, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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