Customer Service Jobs in Salem, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Downtown Christiansburg
- Christiansburg, VA (19 miles from Salem, VA)
- 4 hours ago
- Christiansburg, VA (19 miles from Salem, VA)
- 4 hours ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Retail Customer Service Supervisor
- Roanoke, VA (9 miles from Salem, VA)
- 3 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - General Services (Open Until Filled)
- Roanoke, VA (9 miles from Salem, VA)
- 8 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 8 days ago
Delivers uncompromising customer service, responding immediately to citizen or customer requests, inquiries, and concerns....
- Roanoke, VA (9 miles from Salem, VA)
- 15 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 15 days ago
Customer Service Associate: PeopleReady of Roanoke, VA is now hiring Customer Service Associates! Apply today and you could start as soon as this week....
Associate Customer Service Representative Everyday Banking
- Roanoke, VA (9 miles from Salem, VA)
- 19 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 19 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
U-Box Customer Care Representative (CDL)
- Roanoke, VA (9 miles from Salem, VA)
- 22 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 22 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service and Sales Associate
- Roanoke, VA (9 miles from Salem, VA)
- 23 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 23 days ago
The Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...
Automotive Customer Service Representative
- Troutville, VA (13 miles from Salem, VA)
- 24 days ago
- Troutville, VA (13 miles from Salem, VA)
- 24 days ago
Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Representative
- Roanoke, VA (9 miles from Salem, VA)
- 25 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 25 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Retail Customer Service Associate
- Roanoke, VA (9 miles from Salem, VA)
- 26 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
Customer Service Agent, Cross Functional (Full-Time)
- Roanoke, VA (9 miles from Salem, VA)
- 28 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 28 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Retail Customer Service Team Member
- Christiansburg, VA (19 miles from Salem, VA)
- 30+ days ago
- Christiansburg, VA (19 miles from Salem, VA)
- 30+ days ago
Deliver friendly customer service, help customers shop our store and find what they're looking for. Collects and disposes of trash following approved procedures....
Customer Service Representative
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
Handles customer service issues in a professional manner. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid drivers license and a good driving record....
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
- Roanoke, VA (9 miles from Salem, VA)
- 30+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Salem, VA
Moving to Salem, VA? Find some basic demographic data about Salem, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Salem, VA
Highest Education Level
Customer Services in Salem, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »