Customer Service Jobs in Rocky Mount, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative I
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 7 hours ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 7 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
- Martinsville, VA (15 miles from Rocky Mount, VA)
- 3 days ago
- Martinsville, VA (15 miles from Rocky Mount, VA)
- 3 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 4 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 4 days ago
Must be customer service focused and demonstrate a professional demeanor at all times? Must have an overall computer proficiency and a working knowledge of Microsoft Office...
Sales & Customer Service Associate- Nights and Weekends
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 7 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 7 days ago
If you are passionate about wellness and delivering exceptional customer service, wed love to meet you!...
Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 9 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 9 days ago
Candidate must have previous customer service experience and show evidence of positive and enthusiastic client interactions....
Associate Customer Service Representative Bilingual Spanish
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 10 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 10 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations....
Associate Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 10 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 10 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations....
Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 10 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Requires Bachelors Degree)
- Martinsville, VA (15 miles from Rocky Mount, VA)
- 11 days ago
- Martinsville, VA (15 miles from Rocky Mount, VA)
- 11 days ago
Cross-trained in shipping to assist with order fulfillment. Adhere to safety culture. Complete special projects as directed by manager....
Company Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your...
Retail Customer Service Supervisor
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 19 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 19 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Storage Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 28 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 28 days ago
Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 30+ days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 30+ days ago
Experience Preferred : One (1) to two (2) years of customer service experience (could be in a variety of settings)....
Retail Customer Service Associate
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 45+ days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 45+ days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 45+ days ago
Overview Enterprise Mobility has an exciting opportunity for a Part-Time Customer Service Agent working in the Return Lane This position pays $15.00/ hour with the opportunity to earn monthly incentive...
Demographic Data for Rocky Mount, VA
Moving to Rocky Mount, VA? Find some basic demographic data about Rocky Mount, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rocky Mount, VA
Highest Education Level
Customer Services in Rocky Mount, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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