Customer Service Jobs in Roanoke, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Salem, VA (9 miles from Roanoke, VA)
- 4 days ago
- Salem, VA (9 miles from Roanoke, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - General Services (Open Until Filled)
- Roanoke, VA
- 8 days ago
- Roanoke, VA
- 8 days ago
Delivers uncompromising customer service, responding immediately to citizen or customer requests, inquiries, and concerns....
- Rocky Mount, VA (21 miles from Roanoke, VA)
- 15 days ago
- Rocky Mount, VA (21 miles from Roanoke, VA)
- 15 days ago
At Wisler Plumbing Heating Cooling and Electric, we're not just another home services company-we're a family that values top-notch customer care and an unbeatable workplace culture. If you thrive...
Customer Service Associate: PeopleReady of Roanoke, VA is now hiring Customer Service Associates! Apply today and you could start as soon as this week....
Associate Customer Service Representative Everyday Banking
- Roanoke, VA
- 18 days ago
- Roanoke, VA
- 18 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
The Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...
Automotive Customer Service Representative
- Troutville, VA (10 miles from Roanoke, VA)
- 24 days ago
- Troutville, VA (10 miles from Roanoke, VA)
- 24 days ago
Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
Customer Service Agent, Cross Functional (Full-Time)
- Roanoke, VA
- 28 days ago
- Roanoke, VA
- 28 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Handles customer service issues in a professional manner. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid drivers license and a good driving record....
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Retail Customer Service Cashier
- Elliston, VA (18 miles from Roanoke, VA)
- 45+ days ago
- Elliston, VA (18 miles from Roanoke, VA)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Roanoke, VA
Moving to Roanoke, VA? Find some basic demographic data about Roanoke, VA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Roanoke, VA
Highest Education Level
Customer Services in Roanoke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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