Customer Service Jobs in Roanoke, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Must be customer service focused and demonstrate a professional demeanor at all times? Must have an overall computer proficiency and a working knowledge of Microsoft Office...
Sales & Customer Service Associate- Nights and Weekends
- Roanoke, VA
- 6 days ago
- Roanoke, VA
- 6 days ago
If you are passionate about wellness and delivering exceptional customer service, wed love to meet you!...
Candidate must have previous customer service experience and show evidence of positive and enthusiastic client interactions....
Associate Customer Service Representative Bilingual Spanish
- Roanoke, VA
- 9 days ago
- Roanoke, VA
- 9 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations....
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Success Representative
- Rocky Mount, VA (21 miles from Roanoke, VA)
- 14 days ago
- Rocky Mount, VA (21 miles from Roanoke, VA)
- 14 days ago
Company Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Cashier
- Elliston, VA (18 miles from Roanoke, VA)
- 20 days ago
- Elliston, VA (18 miles from Roanoke, VA)
- 20 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
Experience Preferred : One (1) to two (2) years of customer service experience (could be in a variety of settings)....
Associate Customer Service Representative Everyday Banking
- Roanoke, VA
- 60+ days ago
- Roanoke, VA
- 60+ days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Customer Service Associate Job
- Salem, VA (9 miles from Roanoke, VA)
- 60+ days ago
- Salem, VA (9 miles from Roanoke, VA)
- 60+ days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
Overview Enterprise Mobility has an exciting opportunity for a Part-Time Customer Service Agent working in the Return Lane This position pays $15.00/ hour with the opportunity to earn monthly incentive...
Demographic Data for Roanoke, VA
Moving to Roanoke, VA? Find some basic demographic data about Roanoke, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Roanoke, VA
Highest Education Level
Customer Services in Roanoke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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