Customer Service Jobs in Reston, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Automotive Customer Service Representative
- Centreville, VA (9 miles from Reston, VA)
- 2 hours ago
- Centreville, VA (9 miles from Reston, VA)
- 2 hours ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Agent George Mason University
- Manassas, VA (15 miles from Reston, VA)
- 5 hours ago
- Manassas, VA (15 miles from Reston, VA)
- 5 hours ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center?s Customer Service Department - more commonly called the front desk....
- Washington, DC (17 miles from Reston, VA)
- 12 hours ago
- Washington, DC (17 miles from Reston, VA)
- 12 hours ago
service....
- Arlington, VA (14 miles from Reston, VA)
- 13 hours ago
- Arlington, VA (14 miles from Reston, VA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Reston, VA
- 21 hours ago
- Reston, VA
- 21 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Experience Associate, Pentagon City - Full Time
- Arlington, VA (14 miles from Reston, VA)
- 23 hours ago
- Arlington, VA (14 miles from Reston, VA)
- 23 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Silver Spring, MD (18 miles from Reston, VA)
- 23 hours ago
- Silver Spring, MD (18 miles from Reston, VA)
- 23 hours ago
30 pm The ideal candidate will have one or more years of experience in Customer Service....
Customer Service Representative
- Alexandria, VA (18 miles from Reston, VA)
- 23 hours ago
- Alexandria, VA (18 miles from Reston, VA)
- 23 hours ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....
Customer Service Representative
- Leesburg, VA (15 miles from Reston, VA)
- 1 day ago
- Leesburg, VA (15 miles from Reston, VA)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Pharmacy Customer Service Associate
- Woodbridge, VA (23 miles from Reston, VA)
- 1 day ago
- Woodbridge, VA (23 miles from Reston, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington, VA (14 miles from Reston, VA)
- 1 day ago
- Arlington, VA (14 miles from Reston, VA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate - Temporary
- Leesburg, VA (15 miles from Reston, VA)
- 2 days ago
- Leesburg, VA (15 miles from Reston, VA)
- 2 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Retail Customer Service Specialist
- Gainesville, VA (18 miles from Reston, VA)
- 2 days ago
- Gainesville, VA (18 miles from Reston, VA)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Experience Associate - Softlines
- Fort Belvoir, VA (19 miles from Reston, VA)
- 2 days ago
- Fort Belvoir, VA (19 miles from Reston, VA)
- 2 days ago
H-... Customer Experience Associate - Softlines United States - Virginia - Fort Belvoir Intermittent Job Description Responsible for driving the customer experience through proactive and customer...
- Chantilly, VA (10 miles from Reston, VA)
- 2 days ago
- Chantilly, VA (10 miles from Reston, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Reston, VA
Moving to Reston, VA? Find some basic demographic data about Reston, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Reston, VA
Highest Education Level
Customer Services in Reston, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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