Customer Service Jobs in Purcellville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
IAD Airport - PT Customer Service Agent
- Dulles, VA (12 miles from Purcellville, VA)
- 8 hours ago
- Dulles, VA (12 miles from Purcellville, VA)
- 8 hours ago
JOB TITLE: Airport Customer Service Agent - customer service & rampDEPARTMENT: Customer ServiceREPORTS TO: Station ManagerFLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary representative...
Customer Service Representative
- Charles Town, WV (9 miles from Purcellville, VA)
- 12 hours ago
- Charles Town, WV (9 miles from Purcellville, VA)
- 12 hours ago
Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disability/vets Are you ready to join a team of award-winning customer service professionals...
Pharmacy Customer Service Associate
- South Riding, VA (22 miles from Purcellville, VA)
- 1 day ago
- South Riding, VA (22 miles from Purcellville, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sterling, VA (19 miles from Purcellville, VA)
- 1 day ago
- Sterling, VA (19 miles from Purcellville, VA)
- 1 day ago
Schedule:** Part time **Availability:** Morning, Afternoon, Evening (Includes Weekends). **Age Requirement:** Must be 21 years or older **Location:** Sterling, VA **Address:** 45131 Columbia Place...
Retail Customer Service Supervisor
- Germantown, MD (23 miles from Purcellville, VA)
- 2 days ago
- Germantown, MD (23 miles from Purcellville, VA)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Ashburn, VA (15 miles from Purcellville, VA)
- 3 days ago
- Ashburn, VA (15 miles from Purcellville, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Sterling, VA (19 miles from Purcellville, VA)
- 3 days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 3 days ago
At least 3-year Customer Service experience Physical Demands Requires sitting for extended periods of time. Must be capable of lifting 45 lbs without assistance....
Customer Service Representative
- Herndon, VA (22 miles from Purcellville, VA)
- 3 days ago
- Herndon, VA (22 miles from Purcellville, VA)
- 3 days ago
Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...
Automotive Customer Service Representative
- Martinsburg, WV (23 miles from Purcellville, VA)
- 4 days ago
- Martinsburg, WV (23 miles from Purcellville, VA)
- 4 days ago
Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Representative
- Boonsboro, MD (23 miles from Purcellville, VA)
- 4 days ago
- Boonsboro, MD (23 miles from Purcellville, VA)
- 4 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative
- Sterling, VA (19 miles from Purcellville, VA)
- 5 days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 5 days ago
Customer Service Representative Drive Customer Success in Home Services!...
Customer Service Associate - Temporary
- Ashburn, VA (15 miles from Purcellville, VA)
- 8 days ago
- Ashburn, VA (15 miles from Purcellville, VA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Germantown, MD (23 miles from Purcellville, VA)
- 10 days ago
- Germantown, MD (23 miles from Purcellville, VA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Martinsburg, WV (23 miles from Purcellville, VA)
- 10 days ago
- Martinsburg, WV (23 miles from Purcellville, VA)
- 10 days ago
Service Center Martinsburg JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Fairfax, VA (24 miles from Purcellville, VA)
- 11 days ago
- Fairfax, VA (24 miles from Purcellville, VA)
- 11 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Demographic Data for Purcellville, VA
Moving to Purcellville, VA? Find some basic demographic data about Purcellville, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Purcellville, VA
Highest Education Level
Customer Services in Purcellville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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