Customer Service Jobs in Poquoson, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Williamsburg, VA (23 miles from Poquoson, VA)
- 60+ days ago
- Williamsburg, VA (23 miles from Poquoson, VA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Portsmouth, VA (22 miles from Poquoson, VA)
- 18 hours ago
- Portsmouth, VA (22 miles from Poquoson, VA)
- 18 hours ago
Customer Service Representative 3.1 3.1 out of 5 stars Portsmouth, VA 23702 LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers...
Customer Service Associate - Temporary
- Norfolk, VA (20 miles from Poquoson, VA)
- 1 day ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Suffolk, VA (21 miles from Poquoson, VA)
- 1 day ago
- Suffolk, VA (21 miles from Poquoson, VA)
- 1 day ago
We are currently hiring for an onsite Customer Service Representative at our client in Suffolk, VA! Contract role to start with great opportunity to join a growing team! Temp to hire potential....
Remote Customer Service Representative Tricare - Hampton Roads VA
- Hampton, VA (9 miles from Poquoson, VA)
- 1 day ago
- Hampton, VA (9 miles from Poquoson, VA)
- 1 day ago
**Preferred candidates will have prior call center or 2 years of customer service experience.** Retired Veterans and Military Spouses are strongly encouraged to apply due to the military benefits focus...
Remote WorkCustomer Service Associate- Overnight Shift
- Suffolk, VA (21 miles from Poquoson, VA)
- 1 day ago
- Suffolk, VA (21 miles from Poquoson, VA)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative (CSR)
- Norfolk, VA (20 miles from Poquoson, VA)
- 1 day ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 1 day ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
Customer Service Associate (Part-Time, Full-Time)
- Newport News, VA (9 miles from Poquoson, VA)
- 1 day ago
- Newport News, VA (9 miles from Poquoson, VA)
- 1 day ago
As a Customer Service Associate you will: Tactfully and pleasantly addresses customer issues, look for help before saying no to a customer; Maintain awareness of all current promotions and advertisements...
Walgreens - Customer Service Associate $16-$35/hr
- Newport News, VA (9 miles from Poquoson, VA)
- 2 days ago
- Newport News, VA (9 miles from Poquoson, VA)
- 2 days ago
Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to...
Storefront Senior Customer Care Representative
- Portsmouth, VA (22 miles from Poquoson, VA)
- 4 days ago
- Portsmouth, VA (22 miles from Poquoson, VA)
- 4 days ago
Responsible for providing excellent customer service via the phone, email, face to face, mail, and/or social media in a prompt and courteous manner....
- Norfolk, VA (20 miles from Poquoson, VA)
- 4 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Portsmouth, VA (22 miles from Poquoson, VA)
- 5 days ago
- Portsmouth, VA (22 miles from Poquoson, VA)
- 5 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
Customer Service Representative (H)
- Norfolk, VA (20 miles from Poquoson, VA)
- 5 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 5 days ago
service and support to U-Haul customers....
- Norfolk, VA (20 miles from Poquoson, VA)
- 5 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 5 days ago
How Youll Contribute: Provide front-line customer service and support to employees and managers, troubleshooting to analyze, isolate, and solve problems and issues....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Jamestown, VA (23 miles from Poquoson, VA)
- 7 days ago
- Jamestown, VA (23 miles from Poquoson, VA)
- 7 days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....
Demographic Data for Poquoson, VA
Moving to Poquoson, VA? Find some basic demographic data about Poquoson, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Poquoson, VA
Highest Education Level
Customer Services in Poquoson, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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