Customer Service Jobs in Petersburg, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Midlothian, VA (23 miles from Petersburg, VA)
- 3 days ago
- Midlothian, VA (23 miles from Petersburg, VA)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Petersburg, VA
- 4 days ago
- Petersburg, VA
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Petersburg, VA
- 6 days ago
- Petersburg, VA
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Pharmacy Customer Service Associate
- Midlothian, VA (23 miles from Petersburg, VA)
- 8 days ago
- Midlothian, VA (23 miles from Petersburg, VA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bon Air, VA (22 miles from Petersburg, VA)
- 9 days ago
- Bon Air, VA (22 miles from Petersburg, VA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 12 days ago
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 12 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Junior Customer Service Representative
- Chesterfield, VA (19 miles from Petersburg, VA)
- 17 days ago
- Chesterfield, VA (19 miles from Petersburg, VA)
- 17 days ago
Candidate must have excellent organizational, oral/written communication, strong customer service, professional and interpersonal skills necessary to work in a team setting....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote Work- Colonial Heights, VA (4 miles from Petersburg, VA)
- 30+ days ago
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 30+ days ago
The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 30+ days ago
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 735 Southpark Blvd, Colonial Heights...
Retail Customer Service Associate
- Midlothian, VA (23 miles from Petersburg, VA)
- 30+ days ago
- Midlothian, VA (23 miles from Petersburg, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Walmart Way, Midlothian, VA...
Customer Service Representative
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 30+ days ago
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 30+ days ago
Store 2723109: 891 Temple Ave, Colonial Heights, Virginia 23834 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 30+ days ago
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 30+ days ago
Store 2723109: 891 Temple Ave, Colonial Heights, Virginia 23834 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Petersburg, VA
Moving to Petersburg, VA? Find some basic demographic data about Petersburg, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Petersburg, VA
Highest Education Level
Customer Services in Petersburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »