Customer Service Jobs in Petersburg, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Henrico, VA (21 miles from Petersburg, VA)
- 1 day ago
- Henrico, VA (21 miles from Petersburg, VA)
- 1 day ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Pharmacy Customer Service Associate
- Chesterfield, VA (19 miles from Petersburg, VA)
- 1 day ago
- Chesterfield, VA (19 miles from Petersburg, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Midlothian, VA (23 miles from Petersburg, VA)
- 1 day ago
- Midlothian, VA (23 miles from Petersburg, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Healthcare
- Chester, VA (9 miles from Petersburg, VA)
- 2 days ago
- Chester, VA (9 miles from Petersburg, VA)
- 2 days ago
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)...
- North Chesterfield, VA (19 miles from Petersburg, VA)
- 3 days ago
- North Chesterfield, VA (19 miles from Petersburg, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Chester, VA (9 miles from Petersburg, VA)
- 3 days ago
- Chester, VA (9 miles from Petersburg, VA)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Chesterfield, VA (19 miles from Petersburg, VA)
- 4 days ago
- Chesterfield, VA (19 miles from Petersburg, VA)
- 4 days ago
Minimum Qualifications High school diploma or GED; one year of customer service experience; or an equivalent combination of training and experience....
Customer Service Representative
- Prince George, VA (3 miles from Petersburg, VA)
- 8 days ago
- Prince George, VA (3 miles from Petersburg, VA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Junior Customer Service Representative
- Chesterfield, VA (19 miles from Petersburg, VA)
- 8 days ago
- Chesterfield, VA (19 miles from Petersburg, VA)
- 8 days ago
Candidate must have excellent organizational, oral/written communication, strong customer service, professional and interpersonal skills necessary to work in a team setting....
Customer Service Associate (part-time) Midlothian
- Midlothian, VA (23 miles from Petersburg, VA)
- 10 days ago
- Midlothian, VA (23 miles from Petersburg, VA)
- 10 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative
- Chesterfield, VA (19 miles from Petersburg, VA)
- 11 days ago
- Chesterfield, VA (19 miles from Petersburg, VA)
- 11 days ago
Service Center Chesterfield JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Associate - Dinner/Close Shift
- Chester, VA (9 miles from Petersburg, VA)
- 16 days ago
- Chester, VA (9 miles from Petersburg, VA)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 26 days ago
- Colonial Heights, VA (4 miles from Petersburg, VA)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 735 Southpark Blvd, Colonial Heights...
Demographic Data for Petersburg, VA
Moving to Petersburg, VA? Find some basic demographic data about Petersburg, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Petersburg, VA
Highest Education Level
Customer Services in Petersburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »