Customer Service Jobs in Norfolk, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Were looking for Customer Service Professionals for our Virginia Beach, VA office....
- Portsmouth, VA (5 miles from Norfolk, VA)
- 7 hours ago
- Portsmouth, VA (5 miles from Norfolk, VA)
- 7 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Experience Associate, Greenbrier - Full Time
- Chesapeake, VA (7 miles from Norfolk, VA)
- 2 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Chesapeake, VA (7 miles from Norfolk, VA)
- 2 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Loss Prevention Customer Service Associate
- Portsmouth, VA (5 miles from Norfolk, VA)
- 2 days ago
- Portsmouth, VA (5 miles from Norfolk, VA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Success Representative
- Suffolk, VA (15 miles from Norfolk, VA)
- 3 days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 3 days ago
THE VALUE YOU'LL BRING: Are you passionate about delivering exceptional customer service?...
Position Non-Exempt Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers!...
Loss Prevention Customer Service Associate II
- Portsmouth, VA (5 miles from Norfolk, VA)
- 3 days ago
- Portsmouth, VA (5 miles from Norfolk, VA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Apply Job Type Full-time Description South Mountain Creamery has an immediate opening on our Customer Service Team....
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 4 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 4 days ago
Professionally service Frontline and Payment calls while providing stellar customer service and a positive experience for the resident....
Remote WorkCustomer Service Representative
- Suffolk, VA (15 miles from Norfolk, VA)
- 4 days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 4 days ago
Service Center Suffolk - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service Department - more commonly called the front desk....
Customer Service Representative
- Hampton, VA (14 miles from Norfolk, VA)
- 5 days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 5 days ago
service, Call center Additional Skills & Qualifications ideal candidate - 2 to 3 years of call center or customer service experience - experience with customer chats and emails - professional Experience...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Norfolk, VA
Highest Education Level
Customer Services in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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