Customer Service Jobs in Newport News, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service II (20-34 Hours/week)
- Norfolk, VA (17 miles from Newport News, VA)
- 5 hours ago
- Norfolk, VA (17 miles from Newport News, VA)
- 5 hours ago
service experience preferred • High School Diploma or equivalent...
Customer Service Agent - Return Lane
- Norfolk, VA (17 miles from Newport News, VA)
- 14 hours ago
- Norfolk, VA (17 miles from Newport News, VA)
- 14 hours ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent working in the Return Lane.This position is responsible for providing superior, friendly, efficient...
Customer Service Representative - DAYS
- Portsmouth, VA (17 miles from Newport News, VA)
- 1 day ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 1 day ago
Must successfully complete a computer-based, Customer Service Representative-oriented assessment with a minimum typing accuracy score of 85% and a minimum overall score of 66%....
Customer Success Representative
- Suffolk, VA (12 miles from Newport News, VA)
- 2 days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 2 days ago
THE VALUE YOU'LL BRING: Are you passionate about delivering exceptional customer service?...
Delivery Station Customer Service Associate, DSL
- Hampton, VA (3 miles from Newport News, VA)
- 2 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative - EVENINGS
- Portsmouth, VA (17 miles from Newport News, VA)
- 4 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 4 days ago
Must successfully complete a computer-based, Customer Service Representative-oriented assessment with a minimum typing accuracy score of 85% and a minimum overall score of 66%....
Customer Service Representative
- Hampton, VA (3 miles from Newport News, VA)
- 4 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 4 days ago
Customer Service Representative Third Party CS hampton, VA, US 5 days ago Quick Job type Full-time Quick Job description Description The customer service representative will be responsible for answering...
Remote WorkCustomer Service Agent, Cross Functional (Part-Time)
- Newport News, VA
- 4 days ago
- Newport News, VA
- 4 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Competitive Customer Service Representative. Job in Newport News Gr8Jobs
- Newport News, VA
- 5 days ago
- Newport News, VA
- 5 days ago
Looking for hard workers with upbeat attitudes! We are looking for candidates that can teach and train. You must also be able to work hands-on with customers and clients. Must be able to teach,...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 7 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 7 days ago
What You'll Do: Primary contact for customers, assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, quoting and orders....
Customer Service Associate - Work From Home
- Norfolk, VA (17 miles from Newport News, VA)
- 9 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 9 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
V1BE Mobile Customer Service Representative
- Newport News, VA
- 10 days ago
- Newport News, VA
- 10 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Customer Service Representative - Hampton Roads
- Norfolk, VA (17 miles from Newport News, VA)
- 12 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 12 days ago
Responsibilities A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents...
Demographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newport News, VA
Highest Education Level
Customer Services in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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