Customer Service Jobs in Newport News, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Williamsburg, VA (19 miles from Newport News, VA)
- 15 days ago
- Williamsburg, VA (19 miles from Newport News, VA)
- 15 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service / Associate Client Support Consultant
- Norfolk, VA (17 miles from Newport News, VA)
- moments ago
- Norfolk, VA (17 miles from Newport News, VA)
- moments ago
TO SUCCEED IN THIS ROLE : Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience....
Pharmacy Customer Service Associate
- Portsmouth, VA (17 miles from Newport News, VA)
- 16 hours ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hampton, VA (3 miles from Newport News, VA)
- 2 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Success Representative
- Suffolk, VA (12 miles from Newport News, VA)
- 3 days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 3 days ago
THE VALUE YOU'LL BRING: Are you passionate about delivering exceptional customer service?...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 8 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 8 days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Benefits Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 13 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 13 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Hampton, VA (3 miles from Newport News, VA)
- 15 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 15 days ago
Customer Service Representative#25-14916 Hampton, VA On-site Contract Starts 5/26/2025 Ends 11/28/2025 Job Description Genesis10 is seeking a Customer Service Representative for a contract to hire position...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Remote Customer Service Representative
- Hampton, VA (3 miles from Newport News, VA)
- 16 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 16 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Norfolk, VA (17 miles from Newport News, VA)
- 16 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 16 days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Airport Customer Service Agent (Spirit) - ORF
- Norfolk, VA (17 miles from Newport News, VA)
- 16 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 16 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 18 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 18 days ago
MINIMUM JOB REQUIREMENTS: This is an advanced customer service role. Minimum 2 years of Customer Service experience in a high call volume atmosphere required....
Demographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newport News, VA
Highest Education Level
Customer Services in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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