Customer Service Jobs in Newport News, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 30+ days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 30+ days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office....
Loss Prevention Customer Service Associate
- Portsmouth, VA (17 miles from Newport News, VA)
- 1 day ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Success Representative
- Suffolk, VA (12 miles from Newport News, VA)
- 1 day ago
- Suffolk, VA (12 miles from Newport News, VA)
- 1 day ago
THE VALUE YOU'LL BRING: Are you passionate about delivering exceptional customer service?...
Airport Customer Service Agent PT (Breeze) - ORF
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
Position Non-Exempt Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers!...
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Benefits Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Loss Prevention Customer Service Associate II
- Portsmouth, VA (17 miles from Newport News, VA)
- 2 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
Apply Job Type Full-time Description South Mountain Creamery has an immediate opening on our Customer Service Team....
Customer Service Representative
- Suffolk, VA (12 miles from Newport News, VA)
- 2 days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 2 days ago
Service Center Suffolk - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Norfolk, VA (17 miles from Newport News, VA)
- 3 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 3 days ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service Department - more commonly called the front desk....
Customer Service Representative
- Suffolk, VA (12 miles from Newport News, VA)
- 4 days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 4 days ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Hampton, VA (3 miles from Newport News, VA)
- 4 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 4 days ago
service, Call center Additional Skills & Qualifications ideal candidate - 2 to 3 years of call center or customer service experience - experience with customer chats and emails - professional Experience...
Customer Service Associate - Temporary
- Norfolk, VA (17 miles from Newport News, VA)
- 4 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Norfolk, VA (17 miles from Newport News, VA)
- 4 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Williamsburg, VA (19 miles from Newport News, VA)
- 5 days ago
- Williamsburg, VA (19 miles from Newport News, VA)
- 5 days ago
Responsibilities Provides customer service to the public and internal customers in-person and over the telephone; provides information and directs patrons to desired areas....
- Williamsburg, VA (19 miles from Newport News, VA)
- 6 days ago
- Williamsburg, VA (19 miles from Newport News, VA)
- 6 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Demographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newport News, VA
Highest Education Level
Customer Services in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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