Customer Service Jobs in Merrifield, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Fairfax, VA (11 miles from Merrifield, VA)
- 5 hours ago
- Fairfax, VA (11 miles from Merrifield, VA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Automotive Customer Service Representative
- Fairfax, VA (11 miles from Merrifield, VA)
- 6 hours ago
- Fairfax, VA (11 miles from Merrifield, VA)
- 6 hours ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Cashier & Customer Service Associate - (Part Time)
- Woodbridge, VA (17 miles from Merrifield, VA)
- 8 hours ago
- Woodbridge, VA (17 miles from Merrifield, VA)
- 8 hours ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/salary for this position is 19.15 USD...
- Alexandria, VA (9 miles from Merrifield, VA)
- 16 hours ago
- Alexandria, VA (9 miles from Merrifield, VA)
- 16 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Retail Customer Service Supervisor
- Vienna, VA (1 mile from Merrifield, VA)
- 17 hours ago
- Vienna, VA (1 mile from Merrifield, VA)
- 17 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Greenbelt, MD (21 miles from Merrifield, VA)
- 1 day ago
- Greenbelt, MD (21 miles from Merrifield, VA)
- 1 day ago
One year of related experience required with customer service preferred....
Customer Service Representative (FBI BOC)
- Washington, DC (10 miles from Merrifield, VA)
- 1 day ago
- Washington, DC (10 miles from Merrifield, VA)
- 1 day ago
Job Title: Customer Service Representative (FBI BOC) Job Summary: EMCOR Government Services is seeking a Customer Service Representative who will provide superb customer service assistance in support...
Remote Gold Customer Service Representative Bilingual Spanish English
- Washington, DC (10 miles from Merrifield, VA)
- 1 day ago
- Washington, DC (10 miles from Merrifield, VA)
- 1 day ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkEnergetic and Positive Customer Service Representative
- Lorton, VA (13 miles from Merrifield, VA)
- 2 days ago
- Lorton, VA (13 miles from Merrifield, VA)
- 2 days ago
We take pride in providing the highest level of customer service and thrive to give 100% homeowner satisfaction consistently. We are an A+ rated company with BBB, Washington Consumers Check Book....
Customer Service Associate - Temporary
- Laurel, MD (24 miles from Merrifield, VA)
- 2 days ago
- Laurel, MD (24 miles from Merrifield, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Sterling, VA (14 miles from Merrifield, VA)
- 2 days ago
- Sterling, VA (14 miles from Merrifield, VA)
- 2 days ago
Serve as support to sales consultant(s), other support staff and provide customer service to assigned customer accounts. ....
Customer Service Representative- Fair Lakes 0441
- Fairfax, VA (11 miles from Merrifield, VA)
- 2 days ago
- Fairfax, VA (11 miles from Merrifield, VA)
- 2 days ago
One year related experience required with customer service preferred....
Remote Customer Service Representative
- Arlington, VA (7 miles from Merrifield, VA)
- 2 days ago
- Arlington, VA (7 miles from Merrifield, VA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (7 miles from Merrifield, VA)
- 2 days ago
- Arlington, VA (7 miles from Merrifield, VA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Berwyn Heights, MD (18 miles from Merrifield, VA)
- 2 days ago
- Berwyn Heights, MD (18 miles from Merrifield, VA)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Merrifield, VA
Highest Education Level
Customer Services in Merrifield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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