Customer Service Jobs in Marshall, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Remote Customer Service Representative - Facility Maintenance Services
- Fairfax, VA (24 miles from Marshall, VA)
- 5 hours ago
- Fairfax, VA (24 miles from Marshall, VA)
- 5 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote Work- Fairfax, VA (24 miles from Marshall, VA)
- 5 hours ago
- Fairfax, VA (24 miles from Marshall, VA)
- 5 hours ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service Department - more commonly called the front desk....
Customer Service Representative (TS/SCI with Poly Clearance Required)
- Chantilly, VA (24 miles from Marshall, VA)
- 16 hours ago
- Chantilly, VA (24 miles from Marshall, VA)
- 16 hours ago
Scope This position serves as an entry level customer service representative within the CSC....
Automotive Customer Service Representative
- Centreville, VA (23 miles from Marshall, VA)
- 1 day ago
- Centreville, VA (23 miles from Marshall, VA)
- 1 day ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Agent George Mason University
- Manassas, VA (22 miles from Marshall, VA)
- 1 day ago
- Manassas, VA (22 miles from Marshall, VA)
- 1 day ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center?s Customer Service Department - more commonly called the front desk....
Customer Service Representative
- Leesburg, VA (21 miles from Marshall, VA)
- 2 days ago
- Leesburg, VA (21 miles from Marshall, VA)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Associate - Temporary
- Leesburg, VA (21 miles from Marshall, VA)
- 3 days ago
- Leesburg, VA (21 miles from Marshall, VA)
- 3 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Retail Customer Service Specialist
- Gainesville, VA (14 miles from Marshall, VA)
- 3 days ago
- Gainesville, VA (14 miles from Marshall, VA)
- 3 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Manassas, VA (22 miles from Marshall, VA)
- 3 days ago
- Manassas, VA (22 miles from Marshall, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chantilly, VA (21 miles from Marshall, VA)
- 4 days ago
- Chantilly, VA (21 miles from Marshall, VA)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant I)
- Manassas, VA (22 miles from Marshall, VA)
- 5 days ago
- Manassas, VA (22 miles from Marshall, VA)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Fairfax, VA (24 miles from Marshall, VA)
- 5 days ago
- Fairfax, VA (24 miles from Marshall, VA)
- 5 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative (Loan Consultant I)
- Manassas, VA (22 miles from Marshall, VA)
- 6 days ago
- Manassas, VA (22 miles from Marshall, VA)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Manassas, VA (22 miles from Marshall, VA)
- 7 days ago
- Manassas, VA (22 miles from Marshall, VA)
- 7 days ago
Job Duties: Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers....
Pharmacy Customer Service Associate
- Leesburg, VA (21 miles from Marshall, VA)
- 9 days ago
- Leesburg, VA (21 miles from Marshall, VA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Marshall, VA
Moving to Marshall, VA? Find some basic demographic data about Marshall, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Marshall, VA
Highest Education Level
Customer Services in Marshall, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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