Customer Service Jobs in Manassas, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reston, VA (15 miles from Manassas, VA)
- 9 days ago
- Reston, VA (15 miles from Manassas, VA)
- 9 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Customer Service Associate - Temporary
- Chantilly, VA (8 miles from Manassas, VA)
- 1 hour ago
- Chantilly, VA (8 miles from Manassas, VA)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Falls Church, VA (19 miles from Manassas, VA)
- 1 hour ago
- Falls Church, VA (19 miles from Manassas, VA)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Alexandria, VA (23 miles from Manassas, VA)
- 14 hours ago
- Alexandria, VA (23 miles from Manassas, VA)
- 14 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Vienna, VA (16 miles from Manassas, VA)
- 1 day ago
- Vienna, VA (16 miles from Manassas, VA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Herndon, VA (16 miles from Manassas, VA)
- 2 days ago
- Herndon, VA (16 miles from Manassas, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Flexible Customer Service Associate
- Alexandria, VA (23 miles from Manassas, VA)
- 2 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 2 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Treasurer's Office - Customer Service Representative
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
The Arlington County Treasurer's Office is seeking a full-time Customer Service Representative for its Operations Division....
Customer Service Representative
- Fort Belvoir, VA (18 miles from Manassas, VA)
- 3 days ago
- Fort Belvoir, VA (18 miles from Manassas, VA)
- 3 days ago
Belvoir, communications, Virginia, 22060, Customer service, administrative assistant, CSR, Customer service representative, telecommunication, secret clearance, clearance jobs, cleared jobs, DoD, department...
Automotive Customer Service Representative
- Sterling, VA (16 miles from Manassas, VA)
- 4 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 4 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Representative (Loan Consultant II)
- Leesburg, VA (20 miles from Manassas, VA)
- 4 days ago
- Leesburg, VA (20 miles from Manassas, VA)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Tysons Jaguar Land Rover Customer Service Representative
- Vienna, VA (16 miles from Manassas, VA)
- 4 days ago
- Vienna, VA (16 miles from Manassas, VA)
- 4 days ago
Loaner Customer Care Representative Benefits: Starts $14-16/hr Up to $18/hr with the opportunity to increase rate on a merit based pay plan Customer Service oriented candidates encouraged to apply Ideal...
Customer Service Representative
- Alexandria, VA (23 miles from Manassas, VA)
- 4 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 4 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative (Part Time)
- Woodbridge, VA (15 miles from Manassas, VA)
- 4 days ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 4 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Manassas, VA
Highest Education Level
Customer Services in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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