Customer Service Jobs in Manassas, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chantilly, VA (8 miles from Manassas, VA)
- 2 hours ago
- Chantilly, VA (8 miles from Manassas, VA)
- 2 hours ago
Summary The Client Service Representative II is responsible and accountable for receiving, processing, labeling, distributing samples and tracking them as required. Completing order forms,...
Loss Prevention Customer Service Associate II
- Vienna, VA (16 miles from Manassas, VA)
- 14 hours ago
- Vienna, VA (16 miles from Manassas, VA)
- 14 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Bristow, VA (3 miles from Manassas, VA)
- 14 hours ago
- Bristow, VA (3 miles from Manassas, VA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bristow, VA (3 miles from Manassas, VA)
- 14 hours ago
- Bristow, VA (3 miles from Manassas, VA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Alexandria, VA (23 miles from Manassas, VA)
- 23 hours ago
- Alexandria, VA (23 miles from Manassas, VA)
- 23 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Customer Service Representative
- Gainesville, VA (8 miles from Manassas, VA)
- 1 day ago
- Gainesville, VA (8 miles from Manassas, VA)
- 1 day ago
Customer service representative for manufacturer of hard scape for international company....
Customer Service Associate, Electronics
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
Key Responsibilities: Answers telephone calls quickly, efficiently and in a professional and friendly manner Warmly greets clients and provide exceptional service Entering new client information...
- Chantilly, VA (8 miles from Manassas, VA)
- 2 days ago
- Chantilly, VA (8 miles from Manassas, VA)
- 2 days ago
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
Customer Service Representative - Onsite
- North Springfield, VA (14 miles from Manassas, VA)
- 2 days ago
- North Springfield, VA (14 miles from Manassas, VA)
- 2 days ago
Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...
Customer Service Representative
- Sterling, VA (16 miles from Manassas, VA)
- 3 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 3 days ago
Customer Service Representative 3.3 3.3 out of 5 stars Customer Service Representative Conestoga is seeking a Customer Service Representative for our Sterling, VA showroom....
Customer Service Representative
- Lorton, VA (16 miles from Manassas, VA)
- 4 days ago
- Lorton, VA (16 miles from Manassas, VA)
- 4 days ago
Schedule: Monday-Friday 8am-5pm Pay rate: $24/hour with weekly pay on Fridays A Customer Service Representatives primary duty is to answer the phone and support customers....
Veterinary Client Service Representative
- Leesburg, VA (20 miles from Manassas, VA)
- 4 days ago
- Leesburg, VA (20 miles from Manassas, VA)
- 4 days ago
Veterinary Client Service Representative Full-Time Leesburg, VA Leesburg Veterinary Hospital is looking for a client service representative to join our team as part of the Thrive Pet Healthcare...
Customer Service Representative
- Fairfax, VA (8 miles from Manassas, VA)
- 4 days ago
- Fairfax, VA (8 miles from Manassas, VA)
- 4 days ago
Customer Service Representative Fully Telework **US Citizenship Required** We are looking for a seasoned Customer Service Representative to join our team working in a fully remote capacity....
Remote WorkCustomer Service Associate - Temporary
- Leesburg, VA (20 miles from Manassas, VA)
- 6 days ago
- Leesburg, VA (20 miles from Manassas, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Manassas, VA
Highest Education Level
Customer Services in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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