Customer Service Jobs in Lorton, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Arlington, VA (15 miles from Lorton, VA)
- 4 hours ago
- Arlington, VA (15 miles from Lorton, VA)
- 4 hours ago
The Arlington County Department of Parks and Recreation is seeking multiple Customer Service Representatives (CSR) to provide customer and facility support at Long Bridge Aquatics & Fitness Center,...
Customer Service Representative
- Brandywine, MD (21 miles from Lorton, VA)
- 4 hours ago
- Brandywine, MD (21 miles from Lorton, VA)
- 4 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Washington, DC (17 miles from Lorton, VA)
- 1 day ago
- Washington, DC (17 miles from Lorton, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Manassas, VA (16 miles from Lorton, VA)
- 1 day ago
- Manassas, VA (16 miles from Lorton, VA)
- 1 day ago
Work with customer service supervisor to ensure proper customer service is being delivered. Compile various reports. Focus on Customer Satisfaction. Other duties as assigned....
Customer Service Representative
- Herndon, VA (23 miles from Lorton, VA)
- 2 days ago
- Herndon, VA (23 miles from Lorton, VA)
- 2 days ago
Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...
Customer Service Representative
- Landover, MD (24 miles from Lorton, VA)
- 2 days ago
- Landover, MD (24 miles from Lorton, VA)
- 2 days ago
Customer Service Representative Johnson Truck Center Landover, MD $60,000+ Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Corporate Customer Service Representative
- Brandywine, MD (21 miles from Lorton, VA)
- 2 days ago
- Brandywine, MD (21 miles from Lorton, VA)
- 2 days ago
If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!...
Showroom Customer Service Representative
- Chantilly, VA (19 miles from Lorton, VA)
- 2 days ago
- Chantilly, VA (19 miles from Lorton, VA)
- 2 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Alexandria, VA (12 miles from Lorton, VA)
- 2 days ago
- Alexandria, VA (12 miles from Lorton, VA)
- 2 days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....
- Washington, DC (17 miles from Lorton, VA)
- 3 days ago
- Washington, DC (17 miles from Lorton, VA)
- 3 days ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
- Waldorf, MD (18 miles from Lorton, VA)
- 3 days ago
- Waldorf, MD (18 miles from Lorton, VA)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Automotive Customer Service Representative
- Centreville, VA (18 miles from Lorton, VA)
- 3 days ago
- Centreville, VA (18 miles from Lorton, VA)
- 3 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Remote --- Customer Service Representative
- Fairfax, VA (19 miles from Lorton, VA)
- 4 days ago
- Fairfax, VA (19 miles from Lorton, VA)
- 4 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- Forestville, MD (21 miles from Lorton, VA)
- 4 days ago
- Forestville, MD (21 miles from Lorton, VA)
- 4 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
- Waldorf, MD (18 miles from Lorton, VA)
- 4 days ago
- Waldorf, MD (18 miles from Lorton, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Lorton, VA
Moving to Lorton, VA? Find some basic demographic data about Lorton, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lorton, VA
Highest Education Level
Customer Services in Lorton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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