Customer Service Jobs in Lorton, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Customer Service Representative

  • Arlington, VA (15 miles from Lorton, VA)
  • 4 hours ago
  • Arlington, VA (15 miles from Lorton, VA)
  • 4 hours ago

The Arlington County Department of Parks and Recreation is seeking multiple Customer Service Representatives (CSR) to provide customer and facility support at Long Bridge Aquatics & Fitness Center,...

Customer Service Representative

  • Brandywine, MD (21 miles from Lorton, VA)
  • 4 hours ago
  • Brandywine, MD (21 miles from Lorton, VA)
  • 4 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Associate

  • Washington, DC (17 miles from Lorton, VA)
  • 1 day ago
  • Washington, DC (17 miles from Lorton, VA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Manassas, VA (16 miles from Lorton, VA)
  • 1 day ago
  • Manassas, VA (16 miles from Lorton, VA)
  • 1 day ago

Work with customer service supervisor to ensure proper customer service is being delivered. Compile various reports. Focus on Customer Satisfaction. Other duties as assigned....

Customer Service Representative

  • Herndon, VA (23 miles from Lorton, VA)
  • 2 days ago
  • Herndon, VA (23 miles from Lorton, VA)
  • 2 days ago

Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...

Customer Service Representative

  • Landover, MD (24 miles from Lorton, VA)
  • 2 days ago
  • Landover, MD (24 miles from Lorton, VA)
  • 2 days ago

Customer Service Representative Johnson Truck Center Landover, MD $60,000+ Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...

Corporate Customer Service Representative

  • Brandywine, MD (21 miles from Lorton, VA)
  • 2 days ago
  • Brandywine, MD (21 miles from Lorton, VA)
  • 2 days ago

If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!...

Showroom Customer Service Representative

  • Chantilly, VA (19 miles from Lorton, VA)
  • 2 days ago
  • Chantilly, VA (19 miles from Lorton, VA)
  • 2 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Alexandria, VA (12 miles from Lorton, VA)
  • 2 days ago
  • Alexandria, VA (12 miles from Lorton, VA)
  • 2 days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

Customer Service Associate

  • Washington, DC (17 miles from Lorton, VA)
  • 3 days ago
  • Washington, DC (17 miles from Lorton, VA)
  • 3 days ago

Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....

Customer Service Associate

  • Waldorf, MD (18 miles from Lorton, VA)
  • 3 days ago
  • Waldorf, MD (18 miles from Lorton, VA)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Automotive Customer Service Representative

  • Centreville, VA (18 miles from Lorton, VA)
  • 3 days ago
  • Centreville, VA (18 miles from Lorton, VA)
  • 3 days ago

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Remote --- Customer Service Representative

  • Fairfax, VA (19 miles from Lorton, VA)
  • 4 days ago
  • Fairfax, VA (19 miles from Lorton, VA)
  • 4 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Accounts Advisor

  • Forestville, MD (21 miles from Lorton, VA)
  • 4 days ago
  • Forestville, MD (21 miles from Lorton, VA)
  • 4 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Customer Service Associate

  • Waldorf, MD (18 miles from Lorton, VA)
  • 4 days ago
  • Waldorf, MD (18 miles from Lorton, VA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Lorton, VA

Moving to Lorton, VA? Find some basic demographic data about Lorton, VA below.


Local
National
35,225
872
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lorton, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lorton, VA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lorton, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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