Customer Service Jobs in Lorton, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative (Administrative Assistant III)
- Lorton, VA
- 6 hours ago
- Lorton, VA
- 6 hours ago
This position works as a part of animal adoptions and intakes on a team that provides outstanding frontline customer service to community members....
- Manassas, VA (16 miles from Lorton, VA)
- 15 hours ago
- Manassas, VA (16 miles from Lorton, VA)
- 15 hours ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center's Customer Service Department - more commonly called the front desk....
Customer Service Representative - Onsite
- Washington, DC (17 miles from Lorton, VA)
- 1 day ago
- Washington, DC (17 miles from Lorton, VA)
- 1 day ago
Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...
Remote Customer Service Representative - Facility Maintenance Services
- Fairfax, VA (19 miles from Lorton, VA)
- 1 day ago
- Fairfax, VA (19 miles from Lorton, VA)
- 1 day ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote Work- Washington, DC (17 miles from Lorton, VA)
- 1 day ago
- Washington, DC (17 miles from Lorton, VA)
- 1 day ago
One year of related experience required with customer service preferred....
- Fairfax, VA (19 miles from Lorton, VA)
- 1 day ago
- Fairfax, VA (19 miles from Lorton, VA)
- 1 day ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Centers Customer Service Department more commonly called the front desk....
Customer Service Representative (TS/SCI with Poly Clearance Required)
- Chantilly, VA (19 miles from Lorton, VA)
- 1 day ago
- Chantilly, VA (19 miles from Lorton, VA)
- 1 day ago
Scope This position serves as an entry level customer service representative within the CSC....
Customer Service Agent George Mason University
- Manassas, VA (16 miles from Lorton, VA)
- 2 days ago
- Manassas, VA (16 miles from Lorton, VA)
- 2 days ago
About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center?s Customer Service Department - more commonly called the front desk....
- Washington, DC (17 miles from Lorton, VA)
- 3 days ago
- Washington, DC (17 miles from Lorton, VA)
- 3 days ago
service....
- Arlington, VA (15 miles from Lorton, VA)
- 3 days ago
- Arlington, VA (15 miles from Lorton, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Pentagon City - Full Time
- Arlington, VA (15 miles from Lorton, VA)
- 3 days ago
- Arlington, VA (15 miles from Lorton, VA)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Alexandria, VA (12 miles from Lorton, VA)
- 3 days ago
- Alexandria, VA (12 miles from Lorton, VA)
- 3 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....
Pharmacy Customer Service Associate
- Woodbridge, VA (4 miles from Lorton, VA)
- 4 days ago
- Woodbridge, VA (4 miles from Lorton, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Gainesville, VA (24 miles from Lorton, VA)
- 5 days ago
- Gainesville, VA (24 miles from Lorton, VA)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Chantilly, VA (22 miles from Lorton, VA)
- 5 days ago
- Chantilly, VA (22 miles from Lorton, VA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Lorton, VA
Moving to Lorton, VA? Find some basic demographic data about Lorton, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lorton, VA
Highest Education Level
Customer Services in Lorton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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