Customer Service Jobs in Leesburg, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Client Service Representative

  • Chantilly, VA (14 miles from Leesburg, VA)
  • 1 hour ago
  • Chantilly, VA (14 miles from Leesburg, VA)
  • 1 hour ago

Summary The Client Service Representative II is responsible and accountable for receiving, processing, labeling, distributing samples and tracking them as required. Completing order forms,...

Loss Prevention Customer Service Associate II

  • Vienna, VA (23 miles from Leesburg, VA)
  • 12 hours ago
  • Vienna, VA (23 miles from Leesburg, VA)
  • 12 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Bristow, VA (22 miles from Leesburg, VA)
  • 13 hours ago
  • Bristow, VA (22 miles from Leesburg, VA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Bristow, VA (22 miles from Leesburg, VA)
  • 13 hours ago
  • Bristow, VA (22 miles from Leesburg, VA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Gainesville, VA (16 miles from Leesburg, VA)
  • 1 day ago
  • Gainesville, VA (16 miles from Leesburg, VA)
  • 1 day ago

Customer service representative for manufacturer of hard scape for international company....

Client Service Representative

  • Chantilly, VA (14 miles from Leesburg, VA)
  • 2 days ago
  • Chantilly, VA (14 miles from Leesburg, VA)
  • 2 days ago

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...

Aviation Front Desk Customer Service Representative Full Time Job

  • Dulles, VA (23 miles from Leesburg, VA)
  • 2 days ago
  • Dulles, VA (23 miles from Leesburg, VA)
  • 2 days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Customer Service Associate-(part-time) Loudoun Co..

  • Purcellville, VA (10 miles from Leesburg, VA)
  • 3 days ago
  • Purcellville, VA (10 miles from Leesburg, VA)
  • 3 days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Customer Service Representative

  • Sterling, VA (9 miles from Leesburg, VA)
  • 3 days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 3 days ago

Customer Service Representative 3.3 3.3 out of 5 stars Customer Service Representative Conestoga is seeking a Customer Service Representative for our Sterling, VA showroom....

Customer Relations Specialist

  • Gaithersburg, MD (23 miles from Leesburg, VA)
  • 4 days ago
  • Gaithersburg, MD (23 miles from Leesburg, VA)
  • 4 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Veterinary Client Service Representative

  • Leesburg, VA
  • 4 days ago
  • Leesburg, VA
  • 4 days ago

Veterinary Client Service Representative Full-Time Leesburg, VA Leesburg Veterinary Hospital is looking for a client service representative to join our team as part of the Thrive Pet Healthcare...

Customer Service Representative

  • Fairfax, VA (14 miles from Leesburg, VA)
  • 4 days ago
  • Fairfax, VA (14 miles from Leesburg, VA)
  • 4 days ago

Customer Service Representative Fully Telework **US Citizenship Required** We are looking for a seasoned Customer Service Representative to join our team working in a fully remote capacity....

Remote Work

IAD Airport - PT Customer Service Agent

  • Dulles, VA (23 miles from Leesburg, VA)
  • 4 days ago
  • Dulles, VA (23 miles from Leesburg, VA)
  • 4 days ago

JOB TITLE: Airport Customer Service Agent – customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary...

Customer Service Associate - Temporary

  • Leesburg, VA
  • 6 days ago
  • Leesburg, VA
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chantilly, VA (14 miles from Leesburg, VA)
  • 10 days ago
  • Chantilly, VA (14 miles from Leesburg, VA)
  • 10 days ago

Service Center Chantilly JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Demographic Data for Leesburg, VA

Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.


Local
National
85,022
2,503
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Leesburg, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Leesburg, VA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Leesburg, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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