Customer Service Jobs in Jamestown, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Yorktown, VA (12 miles from Jamestown, VA)
- 1 day ago
- Yorktown, VA (12 miles from Jamestown, VA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Remote Customer Service Representative
- Hampton, VA (22 miles from Jamestown, VA)
- 1 day ago
- Hampton, VA (22 miles from Jamestown, VA)
- 1 day ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Newport News, VA (19 miles from Jamestown, VA)
- 4 days ago
- Newport News, VA (19 miles from Jamestown, VA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12407 Jefferson Ave, Newport News...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Jamestown, VA
- 6 days ago
- Jamestown, VA
- 6 days ago
We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....
Sr. Customer Assistance Representative
- Gloucester, VA (20 miles from Jamestown, VA)
- 8 days ago
- Gloucester, VA (20 miles from Jamestown, VA)
- 8 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Client Service Representative - Floater (Newport News Branch)
- Newport News, VA (19 miles from Jamestown, VA)
- 9 days ago
- Newport News, VA (19 miles from Jamestown, VA)
- 9 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Pharmacy Customer Service Associate
- Yorktown, VA (12 miles from Jamestown, VA)
- 11 days ago
- Yorktown, VA (12 miles from Jamestown, VA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Yorktown, VA (12 miles from Jamestown, VA)
- 19 days ago
- Yorktown, VA (12 miles from Jamestown, VA)
- 19 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Cashier
- Providence Forge, VA (20 miles from Jamestown, VA)
- 23 days ago
- Providence Forge, VA (20 miles from Jamestown, VA)
- 23 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Hampton, VA (22 miles from Jamestown, VA)
- 30+ days ago
- Hampton, VA (22 miles from Jamestown, VA)
- 30+ days ago
To support our ambitious growth agenda, we are looking for creative and passionate problem solvers to join our team as Customer Service Representatives....
Responsibilities Provides customer service to the public and internal customers in-person and over the telephone; provides information and directs patrons to desired areas....
- Gloucester, VA (20 miles from Jamestown, VA)
- 30+ days ago
- Gloucester, VA (20 miles from Jamestown, VA)
- 30+ days ago
Customer Service Associate 4.1 4.1 out of 5 stars 6793 George Washington Memorial Highway, Gloucester, VA 23061 Overview: Chesapeake Bank- Join Our Team as a Customer Service Associate!...
Customer Service Representative
- Hampton, VA (22 miles from Jamestown, VA)
- 45+ days ago
- Hampton, VA (22 miles from Jamestown, VA)
- 45+ days ago
Customer Service Representative#25-14916 Hampton, VA On-site Contract Starts 5/26/2025 Ends 11/28/2025 Job Description Genesis10 is seeking a Customer Service Representative for a contract to hire position...
Customer Service Representative
- Newport News, VA (19 miles from Jamestown, VA)
- 45+ days ago
- Newport News, VA (19 miles from Jamestown, VA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Jamestown, VA
Highest Education Level
Customer Services in Jamestown, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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