Customer Service Jobs in Hampton, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Benefits Customer Service Representative
- Newport News, VA (3 miles from Hampton, VA)
- 13 days ago
- Newport News, VA (3 miles from Hampton, VA)
- 13 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Chesapeake, VA (22 miles from Hampton, VA)
- 19 days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 19 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Call Center Representative Benefits Support
- Chesapeake, VA (22 miles from Hampton, VA)
- 60+ days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - EVENINGS
- Portsmouth, VA (14 miles from Hampton, VA)
- 10 hours ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 10 hours ago
Must successfully complete a computer-based, Customer Service Representative-oriented assessment with a minimum typing accuracy score of 85% and a minimum overall score of 66%....
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Customer Service Representative Third Party CS hampton, VA, US 5 days ago Quick Job type Full-time Quick Job description Description The customer service representative will be responsible for answering...
Remote WorkCustomer Service Agent, Cross Functional (Part-Time)
- Newport News, VA (3 miles from Hampton, VA)
- 1 day ago
- Newport News, VA (3 miles from Hampton, VA)
- 1 day ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Competitive Customer Service Representative. Job in Newport News Gr8Jobs
- Newport News, VA (3 miles from Hampton, VA)
- 2 days ago
- Newport News, VA (3 miles from Hampton, VA)
- 2 days ago
Looking for hard workers with upbeat attitudes! We are looking for candidates that can teach and train. You must also be able to work hands-on with customers and clients. Must be able to teach,...
Pharmacy Customer Service Associate
- Chesapeake, VA (22 miles from Hampton, VA)
- 2 days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Newport News, VA (3 miles from Hampton, VA)
- 2 days ago
- Newport News, VA (3 miles from Hampton, VA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Portsmouth, VA (14 miles from Hampton, VA)
- 3 days ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 3 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 4 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 4 days ago
What You'll Do: Primary contact for customers, assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, quoting and orders....
Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 4 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 4 days ago
. + Researches and analyzes data to address operational challenges and customer service issues. + Provides external and internal customers with requested information. + Under immediate supervision,...
Customer Service Associate - Work From Home
- Norfolk, VA (14 miles from Hampton, VA)
- 5 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 5 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkCustomer Service Associate - Temporary
- Newport News, VA (3 miles from Hampton, VA)
- 5 days ago
- Newport News, VA (3 miles from Hampton, VA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
V1BE Mobile Customer Service Representative
- Newport News, VA (3 miles from Hampton, VA)
- 6 days ago
- Newport News, VA (3 miles from Hampton, VA)
- 6 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Demographic Data for Hampton, VA
Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hampton, VA
Highest Education Level
Customer Services in Hampton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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