Customer Service Jobs in Hampton, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Walgreens
- Newport News, VA (3 miles from Hampton, VA)
- 7 hours ago
- Newport News, VA (3 miles from Hampton, VA)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Supervisor
- PetSmart
- Chesapeake, VA (22 miles from Hampton, VA)
- 18 hours ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 18 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....
In PersonRetail Customer Service Specialist
- DICK'S Sporting Goods
- Newport News, VA (3 miles from Hampton, VA)
- 1 day ago
- Newport News, VA (3 miles from Hampton, VA)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In PersonWere seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person5100PB1-03 Customer Experience Associate
- Army and Air Force Exchange Service
- Langley AFB, VA (5 miles from Hampton, VA)
- 5 days ago
- Langley AFB, VA (5 miles from Hampton, VA)
- 5 days ago
Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...
In PersonProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Cashier and Customer Service Associate (12-19 Hours/week)
- IKEA North America Services, LLC
- Norfolk, VA (14 miles from Hampton, VA)
- 9 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 9 days ago
service experience preferred....
In PersonRetail Customer Service and Returns Associate (12-19 Hours/week)
- IKEA North America Services, LLC
- Norfolk, VA (14 miles from Hampton, VA)
- 11 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 11 days ago
Qualifications 1 year sales or customer service experience preferred....
In Person- DollarTree
- Suffolk, VA (11 miles from Hampton, VA)
- 12 days ago
- Suffolk, VA (11 miles from Hampton, VA)
- 12 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonThis customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- Royal Farms
- Suffolk, VA (11 miles from Hampton, VA)
- 23 days ago
- Suffolk, VA (11 miles from Hampton, VA)
- 23 days ago
Preferred Prior experience in food service and/or customer service....
In Person- Dollar Tree
- Williamsburg, VA (22 miles from Hampton, VA)
- 30+ days ago
- Williamsburg, VA (22 miles from Hampton, VA)
- 30+ days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonSenior Customer Service Representative
- Tailored Brands
- Norfolk, VA (14 miles from Hampton, VA)
- 45+ days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 45+ days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
In PersonClient Service Representative I
- Canon Solutions America
- Newport News, VA (3 miles from Hampton, VA)
- 45+ days ago
- Newport News, VA (3 miles from Hampton, VA)
- 45+ days ago
About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction....
In PersonDemographic Data for Hampton, VA
Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hampton, VA
Highest Education Level
Customer Services in Hampton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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