Customer Service Jobs in Hampton, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Norfolk, VA (14 miles from Hampton, VA)
- 12 hours ago
- Norfolk, VA (14 miles from Hampton, VA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Williamsburg, VA (22 miles from Hampton, VA)
- 13 hours ago
- Williamsburg, VA (22 miles from Hampton, VA)
- 13 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative (CCR)
- Chesapeake, VA (22 miles from Hampton, VA)
- 21 hours ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 21 hours ago
REMOTE WORK AT HOME - DATA ENTRY CLERK / CUSTOMER SERVICE PART TIME / ENTRY LEVEL / START TODAY Hello and thank you for taking a moment to check out our job listing - oh, and be sure to click the apply...
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Full Time Telecommunications Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 22 hours ago
- Norfolk, VA (14 miles from Hampton, VA)
- 22 hours ago
What You'll Do We're seeking passionate individuals to join us as Full Time Telecommunications Customer Service Representatives!...
Customer Service Associate - Temporary
- Williamsburg, VA (22 miles from Hampton, VA)
- 1 day ago
- Williamsburg, VA (22 miles from Hampton, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Work-at-Home Customer Service Agent
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkAirport Customer Service Agent (Spirit) - ORF
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Peak Health Customer Care Representative
- Suffolk, VA (11 miles from Hampton, VA)
- 2 days ago
- Suffolk, VA (11 miles from Hampton, VA)
- 2 days ago
The Customer Service Representative is responsible for responding to all client related inquiries. Assist Nurse Support in providing support to Nurse Teammates....
Remote --- Customer Service Representative
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
- Norfolk, VA (14 miles from Hampton, VA)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkRetail Customer Experience Associate, Greenbrier - Full Time
- Chesapeake, VA (22 miles from Hampton, VA)
- 3 days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Portsmouth, VA (14 miles from Hampton, VA)
- 4 days ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 4 days ago
Completes weekly Customer Service statistical reports. b. Keeps supervisor informed of area activities and significant problems. c....
Storefront Senior Customer Care Representative
- Portsmouth, VA (14 miles from Hampton, VA)
- 4 days ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 4 days ago
Responsible for providing excellent customer service via the phone, email, face to face, mail, and/or social media in a prompt and courteous manner....
Retail Customer Service Associate
- Chesapeake, VA (22 miles from Hampton, VA)
- 5 days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
Demographic Data for Hampton, VA
Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hampton, VA
Highest Education Level
Customer Services in Hampton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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