Customer Service Jobs in Grottoes, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate (part time)
- Bridgewater, VA (14 miles from Grottoes, VA)
- 16 hours ago
- Bridgewater, VA (14 miles from Grottoes, VA)
- 16 hours ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking for the convenience store....
Customer Service Representative (Loan Consultant II)
- Charlottesville, VA (17 miles from Grottoes, VA)
- 19 hours ago
- Charlottesville, VA (17 miles from Grottoes, VA)
- 19 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Work From Home
- Waynesboro, VA (9 miles from Grottoes, VA)
- 9 days ago
- Waynesboro, VA (9 miles from Grottoes, VA)
- 9 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkRetail Customer Service Associate
- Charlottesville, VA (17 miles from Grottoes, VA)
- 10 days ago
- Charlottesville, VA (17 miles from Grottoes, VA)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Supervisor
- Waynesboro, VA (9 miles from Grottoes, VA)
- 15 days ago
- Waynesboro, VA (9 miles from Grottoes, VA)
- 15 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Pharmacy Customer Service Associate
- Staunton, VA (13 miles from Grottoes, VA)
- 17 days ago
- Staunton, VA (13 miles from Grottoes, VA)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Crozet, VA (10 miles from Grottoes, VA)
- 23 days ago
- Crozet, VA (10 miles from Grottoes, VA)
- 23 days ago
We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....
Customer Service and Sales Associate
- Charlottesville, VA (17 miles from Grottoes, VA)
- 23 days ago
- Charlottesville, VA (17 miles from Grottoes, VA)
- 23 days ago
The Customer Service & Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers....
Customer Service Representative
- Waynesboro, VA (9 miles from Grottoes, VA)
- 25 days ago
- Waynesboro, VA (9 miles from Grottoes, VA)
- 25 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
- Staunton, VA (13 miles from Grottoes, VA)
- 26 days ago
- Staunton, VA (13 miles from Grottoes, VA)
- 26 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Service Associate
- Charlottesville, VA (17 miles from Grottoes, VA)
- 26 days ago
- Charlottesville, VA (17 miles from Grottoes, VA)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 970 Hilton Heights Rd, Charlottesville...
Customer Service Representative
- Harrisonburg, VA (13 miles from Grottoes, VA)
- 30+ days ago
- Harrisonburg, VA (13 miles from Grottoes, VA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant II)
- Harrisonburg, VA (13 miles from Grottoes, VA)
- 30+ days ago
- Harrisonburg, VA (13 miles from Grottoes, VA)
- 30+ days ago
BASIC REQUIREMENTS: High school diploma or comparable education or related training 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability...
Customer Service Representative, Full or Part Time
- Staunton, VA (13 miles from Grottoes, VA)
- 30+ days ago
- Staunton, VA (13 miles from Grottoes, VA)
- 30+ days ago
Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Staunton, VA (13 miles from Grottoes, VA)
- 45+ days ago
- Staunton, VA (13 miles from Grottoes, VA)
- 45+ days ago
Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Grottoes, VA
Moving to Grottoes, VA? Find some basic demographic data about Grottoes, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Grottoes, VA
Highest Education Level
Customer Services in Grottoes, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »