Customer Service Jobs in Fairfax, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Pharmacy Customer Service Associate

Walgreens
Washington, DC (22 miles from Fairfax, VA)
12 hours ago

Washington, DC (22 miles from Fairfax, VA)
12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)

Micro Center
Fairfax, VA
13 hours ago

Fairfax, VA
13 hours ago

We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

In Person

Retail Customer Service Associate

FedEx
Alexandria, VA (21 miles from Fairfax, VA)
1 day ago

Alexandria, VA (21 miles from Fairfax, VA)
1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

In Person

Customer Service Associate - Temporary

Walgreens
Aldie, VA (9 miles from Fairfax, VA)
2 days ago

Aldie, VA (9 miles from Fairfax, VA)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Service Associate

PGA Tour Superstore
Rockville, MD (21 miles from Fairfax, VA)
2 days ago

Rockville, MD (21 miles from Fairfax, VA)
2 days ago

Experience: Retail sales, customer service or similar experience preferred....

In Person

Customer Experience Associate-(Must be 21 or over) Bolling AFB

The EXCHANGE
Washington, DC (22 miles from Fairfax, VA)
4 days ago

Washington, DC (22 miles from Fairfax, VA)
4 days ago

H-... Customer Experience Associate-(Must be 21 or over) Bolling AFB United States - District of Columbia - Bolling AFB Intermittent Job Description Responsible for driving the customer experience...

In Person

Customer Service Associate

Walgreens
Alexandria, VA (21 miles from Fairfax, VA)
5 days ago

Alexandria, VA (21 miles from Fairfax, VA)
5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Dispensary Associate - Part time

Trulieve
Rockville, MD (21 miles from Fairfax, VA)
6 days ago

Rockville, MD (21 miles from Fairfax, VA)
6 days ago

Provide exceptional customer service to customers, guests, and coworkers. Provide empathy and compassion to patients....

In Person Part Time

Retail Customer Service Supervisor

PetSmart
Vienna, VA (12 miles from Fairfax, VA)
7 days ago

Vienna, VA (12 miles from Fairfax, VA)
7 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....

In Person

Customer Service Associate

PathStone Corporation
Washington, DC (22 miles from Fairfax, VA)
7 days ago

Washington, DC (22 miles from Fairfax, VA)
7 days ago

Sign In Search for Jobs Customer Service Associate page is loaded Customer Service Associate Apply locations Store 8300 - Southampton, NJ 08088 time type Part time posted on Posted 30+ Days Ago job...

In Person

Customer Service Associate

Walgreen Co.
Sudley Springs, VA (7 miles from Fairfax, VA)
11 days ago

Sudley Springs, VA (7 miles from Fairfax, VA)
11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Representant(e) du service a la clientele (Temps partiel) / Customer Service Representative (Part Time)

Best Buy Canada
Centreville, VA (2 miles from Fairfax, VA)
11 days ago

Centreville, VA (2 miles from Fairfax, VA)
11 days ago

Join us and grow your career with our retail team as a customer service representative....

In Person Part Time

Customer Service Associate I

DollarTree
Gainesville, VA (11 miles from Fairfax, VA)
13 days ago

Gainesville, VA (11 miles from Fairfax, VA)
13 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Agent-Nights

UTi/DSV
Manassas, VA (7 miles from Fairfax, VA)
15 days ago

Manassas, VA (7 miles from Fairfax, VA)
15 days ago

Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....

In Person

Retail Customer Service

EZPAWN Florida, Inc.
Leesburg, VA (14 miles from Fairfax, VA)
16 days ago

Leesburg, VA (14 miles from Fairfax, VA)
16 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

In Person

View all 31 jobs

Demographic Data for Fairfax, VA

Moving to Fairfax, VA? Find some basic demographic data about Fairfax, VA below.

Median Age

Average Household Income

Home Value vs Household Income in Fairfax, VA

Local

National

Total Population

8,631,637

Number of Businesses

205,142

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Customer Service

aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Fairfax, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fairfax, VA offer the following education background

High School or GED

31.4%

Bachelor's Degree

27.3%

Associate's Degree

16.4%

Vocational Degree or Certification

12.1%

Master's Degree

6.1%

Some College

4.2%

Some High School

1.6%

Doctorate Degree

0.8%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Fairfax, VA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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