Customer Service Jobs in Fairfax, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reston, VA (7 miles from Fairfax, VA)
- 8 days ago
- Reston, VA (7 miles from Fairfax, VA)
- 8 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Customer Service Associate- Overnight Shift
- National Harbor, MD (24 miles from Fairfax, VA)
- 4 hours ago
- National Harbor, MD (24 miles from Fairfax, VA)
- 4 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Gaithersburg, MD (22 miles from Fairfax, VA)
- 4 hours ago
- Gaithersburg, MD (22 miles from Fairfax, VA)
- 4 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Oxon Hill, MD (24 miles from Fairfax, VA)
- 4 hours ago
- Oxon Hill, MD (24 miles from Fairfax, VA)
- 4 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Potomac, MD (14 miles from Fairfax, VA)
- 4 hours ago
- Potomac, MD (14 miles from Fairfax, VA)
- 4 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Vienna, VA (12 miles from Fairfax, VA)
- 5 hours ago
- Vienna, VA (12 miles from Fairfax, VA)
- 5 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Washington, DC (22 miles from Fairfax, VA)
- 14 hours ago
- Washington, DC (22 miles from Fairfax, VA)
- 14 hours ago
Description: Our client is seeking a Temporary Customer Service Representative for a contract-to-hire role....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC (22 miles from Fairfax, VA)
- 14 hours ago
- Washington, DC (22 miles from Fairfax, VA)
- 14 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Retail Customer Service Supervisor
- Manassas, VA (8 miles from Fairfax, VA)
- 18 hours ago
- Manassas, VA (8 miles from Fairfax, VA)
- 18 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Herndon, VA (7 miles from Fairfax, VA)
- 1 day ago
- Herndon, VA (7 miles from Fairfax, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Flexible Customer Service Associate
- Alexandria, VA (21 miles from Fairfax, VA)
- 1 day ago
- Alexandria, VA (21 miles from Fairfax, VA)
- 1 day ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
- Washington, DC (22 miles from Fairfax, VA)
- 1 day ago
- Washington, DC (22 miles from Fairfax, VA)
- 1 day ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Customer Service Representative - SCA (Remote)
- McLean, VA (15 miles from Fairfax, VA)
- 1 day ago
- McLean, VA (15 miles from Fairfax, VA)
- 1 day ago
Job Summary and Responsibilities Acentra seeks a Customer Service Representative to join our growing team....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Washington, DC (22 miles from Fairfax, VA)
- 1 day ago
- Washington, DC (22 miles from Fairfax, VA)
- 1 day ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative, Life Contact Center
- Washington, DC (22 miles from Fairfax, VA)
- 1 day ago
- Washington, DC (22 miles from Fairfax, VA)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkDemographic Data for Fairfax, VA
Moving to Fairfax, VA? Find some basic demographic data about Fairfax, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fairfax, VA
Highest Education Level
Customer Services in Fairfax, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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