Customer Service Jobs in Dulles, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Hagerstown, MD (21 miles from Dulles, VA)
- 1 day ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Hagerstown, MD (21 miles from Dulles, VA)
- 2 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Hagerstown, MD (21 miles from Dulles, VA)
- 2 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 2 days ago
Responsible for EFL services and sales of products, supplies and order intakes for hospital in-patients, along with other assigned programs. Education – High school graduate or the equivalent....
Customer Service Representative
- Hagerstown, MD (21 miles from Dulles, VA)
- 2 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant II)
- Leesburg, VA (23 miles from Dulles, VA)
- 3 days ago
- Leesburg, VA (23 miles from Dulles, VA)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Inwood, WV (10 miles from Dulles, VA)
- 7 days ago
- Inwood, WV (10 miles from Dulles, VA)
- 7 days ago
Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disability/vets Are you ready to join a team of award-winning customer service professionals...
Technical Customer Service Associate
- Hagerstown, MD (21 miles from Dulles, VA)
- 7 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 7 days ago
Experience using an order fulfillment system....
Back to results Customer Service Agent Branches & Operations Full-time Dulles Town Center, Virginia, United States Apply now Apply now Ready to elevate your customer service game?...
Sales & Customer Service Associate
- Winchester, VA (20 miles from Dulles, VA)
- 9 days ago
- Winchester, VA (20 miles from Dulles, VA)
- 9 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate- Overnight Shift
- Martinsburg, WV (11 miles from Dulles, VA)
- 9 days ago
- Martinsburg, WV (11 miles from Dulles, VA)
- 9 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Berkeley Springs, WV (24 miles from Dulles, VA)
- 9 days ago
- Berkeley Springs, WV (24 miles from Dulles, VA)
- 9 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Martinsburg, WV (11 miles from Dulles, VA)
- 9 days ago
- Martinsburg, WV (11 miles from Dulles, VA)
- 9 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Winchester, VA (20 miles from Dulles, VA)
- 10 days ago
- Winchester, VA (20 miles from Dulles, VA)
- 10 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service Representative 100% On-Site | Dulles, VA FLEXIBLE START TIME BETWEEN 7AM and 8AM EST Job Description We are seeking a dynamic Customer Service Representative to embody our company's...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Dulles, VA
Highest Education Level
Customer Services in Dulles, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »