Customer Service Jobs in Craigsville, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Customer Service Representative

  • Waynesboro, VA (23 miles from Craigsville, VA)
  • 12 hours ago
  • Waynesboro, VA (23 miles from Craigsville, VA)
  • 12 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Service Representative (Rosser Ave Branch)

  • Waynesboro, VA (23 miles from Craigsville, VA)
  • 1 day ago
  • Waynesboro, VA (23 miles from Craigsville, VA)
  • 1 day ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Retail Customer Service Cashier

  • Staunton, VA (15 miles from Craigsville, VA)
  • 4 days ago
  • Staunton, VA (15 miles from Craigsville, VA)
  • 4 days ago

**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...

Retail Customer Service Supervisor

  • Waynesboro, VA (23 miles from Craigsville, VA)
  • 4 days ago
  • Waynesboro, VA (23 miles from Craigsville, VA)
  • 4 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Pharmacy Customer Service Associate

  • Verona, VA (20 miles from Craigsville, VA)
  • 7 days ago
  • Verona, VA (20 miles from Craigsville, VA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Verona, VA (20 miles from Craigsville, VA)
  • 7 days ago
  • Verona, VA (20 miles from Craigsville, VA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Staunton, VA (15 miles from Craigsville, VA)
  • 14 days ago
  • Staunton, VA (15 miles from Craigsville, VA)
  • 14 days ago

We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....

Retail Customer Service Team Member

  • Waynesboro, VA (23 miles from Craigsville, VA)
  • 29 days ago
  • Waynesboro, VA (23 miles from Craigsville, VA)
  • 29 days ago

Store - WAYNESBORO, VA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Verona, VA (20 miles from Craigsville, VA)
  • 29 days ago
  • Verona, VA (20 miles from Craigsville, VA)
  • 29 days ago

service standards to provide excellent customer service, resolve problems, and identify customers' financial needs Maintains and balances a working cash supply Displays a positive and professional...

Customer Service Representative

  • Staunton, VA (15 miles from Craigsville, VA)
  • 30+ days ago
  • Staunton, VA (15 miles from Craigsville, VA)
  • 30+ days ago

Store 2723210: 636 Greenville Ave, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Fishersville, VA (19 miles from Craigsville, VA)
  • 30+ days ago
  • Fishersville, VA (19 miles from Craigsville, VA)
  • 30+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Client Service Representative (Verona)

  • Verona, VA (20 miles from Craigsville, VA)
  • 30+ days ago
  • Verona, VA (20 miles from Craigsville, VA)
  • 30+ days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Customer Service Representative

  • Verona, VA (20 miles from Craigsville, VA)
  • 90+ days ago
  • Verona, VA (20 miles from Craigsville, VA)
  • 90+ days ago

service....

Demographic Data for Craigsville, VA

Moving to Craigsville, VA? Find some basic demographic data about Craigsville, VA below.


Local
National
2,858
11
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Craigsville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Craigsville, VA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Craigsville, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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