Customer Service Jobs in Chesterfield, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 49 Jobs

Customer Service Representative (Part Time)

  • Richmond, VA (12 miles from Chesterfield, VA)
  • 5 hours ago
  • Richmond, VA (12 miles from Chesterfield, VA)
  • 5 hours ago

Join us and grow your career with our retail team as a customer service representative....

Pharmacy Customer Service Associate

  • North Chesterfield, VA (9 miles from Chesterfield, VA)
  • 13 hours ago
  • North Chesterfield, VA (9 miles from Chesterfield, VA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Richmond, VA (12 miles from Chesterfield, VA)
  • 1 day ago
  • Richmond, VA (12 miles from Chesterfield, VA)
  • 1 day ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Representative/Dispatcher

  • Richmond, VA (12 miles from Chesterfield, VA)
  • 2 days ago
  • Richmond, VA (12 miles from Chesterfield, VA)
  • 2 days ago

Titan Virginia Ready Mix has an immediate opening for a Dispatcher/Customer Service Representative in Richmond, VA. This is a salaried non-exempt position reporting to the Dispatch Manager....

Customer Service Representative

  • Richmond, VA (12 miles from Chesterfield, VA)
  • 4 days ago
  • Richmond, VA (12 miles from Chesterfield, VA)
  • 4 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Senior Customer Service Representative

  • Chesterfield, VA
  • 4 days ago
  • Chesterfield, VA
  • 4 days ago

Working knowledge of the principles and practices of customer service and standard office practices and procedures....

Byram Healthcare Customer Service Representative

  • Richmond, VA (12 miles from Chesterfield, VA)
  • 5 days ago
  • Richmond, VA (12 miles from Chesterfield, VA)
  • 5 days ago

We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....

Retail Customer Service Associate

  • Richmond, VA (12 miles from Chesterfield, VA)
  • 6 days ago
  • Richmond, VA (12 miles from Chesterfield, VA)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Richmond, VA (12 miles from Chesterfield, VA)
  • 7 days ago
  • Richmond, VA (12 miles from Chesterfield, VA)
  • 7 days ago

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:. 5 Years of Customer Service Experience Microsoft Excel Proficiency...

Customer Service Agent - Return Lane

  • Rich Int Ap, VA (17 miles from Chesterfield, VA)
  • 8 days ago
  • Rich Int Ap, VA (17 miles from Chesterfield, VA)
  • 8 days ago

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent working in the Return Lane.This position is responsible for providing superior, friendly, efficient...

Bilingual Spanish Customer Service Representative - Remote

  • Richmond, VA (12 miles from Chesterfield, VA)
  • 8 days ago
  • Richmond, VA (12 miles from Chesterfield, VA)
  • 8 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative (Loan Consultant I)

  • Petersburg, VA (19 miles from Chesterfield, VA)
  • 8 days ago
  • Petersburg, VA (19 miles from Chesterfield, VA)
  • 8 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

HVAC Customer Service Representative (Onsite)

  • Rockville, VA (22 miles from Chesterfield, VA)
  • 8 days ago
  • Rockville, VA (22 miles from Chesterfield, VA)
  • 8 days ago

Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians...

Customer Service Associate

  • Richmond, VA (6 miles from Chesterfield, VA)
  • 9 days ago
  • Richmond, VA (6 miles from Chesterfield, VA)
  • 9 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative (Loan Consultant I)

  • Colonial Heights, VA (14 miles from Chesterfield, VA)
  • 10 days ago
  • Colonial Heights, VA (14 miles from Chesterfield, VA)
  • 10 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for Chesterfield, VA

Moving to Chesterfield, VA? Find some basic demographic data about Chesterfield, VA below.


Local
National
56,637
848
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chesterfield, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chesterfield, VA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chesterfield, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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