Customer Service Jobs in Chesapeake, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Hampton, VA (22 miles from Chesapeake, VA)
- 15 hours ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote 2nd Shift Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 1 day ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 1 day ago
service....
- Suffolk, VA (21 miles from Chesapeake, VA)
- 1 day ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Call Center
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 2 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 2 days ago
Providing outstanding customer service involves understanding the needs and expectations of our customers and going above and beyond to meet them....
Pharmacy Customer Service Associate
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 3 days ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Norfolk, VA (7 miles from Chesapeake, VA)
- 4 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 4 days ago
service....
Full Time Customer Service Representative (Uniform/E-Commerce)
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 6 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 6 days ago
FULL TIME CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) Navy Exchange Service Command - 3.7 Virginia Beach, VA Job Details Full-time $16.75 an hour 1 day ago Qualifications PCI Call center Writing...
Retail Customer Experience Associate, Lynnhaven Mall - Full Time
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 6 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 6 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Remote Customer Service Representative Tricare - Hampton Roads VA
- Hampton, VA (22 miles from Chesapeake, VA)
- 7 days ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 7 days ago
**Preferred candidates will have prior call center or 2 years of customer service experience.** Retired Veterans and Military Spouses are strongly encouraged to apply due to the military benefits focus...
Remote WorkCustomer Service Representative (CSR)
- Norfolk, VA (7 miles from Chesapeake, VA)
- 7 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 7 days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 7 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 7 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative Norfolk Location
- Chesapeake, VA
- 10 days ago
- Chesapeake, VA
- 10 days ago
Ideal Qualifications for FASTSIGNS Customer Service Representative: 3-5 years of inside sales, retail or counter sales experience preferred - This is NOT a call center job!...
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 10 days ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 10 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
Customer Service Representative (H)
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
service and support to U-Haul customers....
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
How Youll Contribute: Provide front-line customer service and support to employees and managers, troubleshooting to analyze, isolate, and solve problems and issues....
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chesapeake, VA
Highest Education Level
Customer Services in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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