Customer Service Jobs in Charlottesville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Loan Consultant II)
- Charlottesville, VA
- 18 hours ago
- Charlottesville, VA
- 18 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Work From Home
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 9 days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 9 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkThis customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Supervisor
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 15 days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 15 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Veterinary Client Service Representative
- Crozet, VA (7 miles from Charlottesville, VA)
- 23 days ago
- Crozet, VA (7 miles from Charlottesville, VA)
- 23 days ago
We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....
Customer Service and Sales Associate
- Charlottesville, VA
- 23 days ago
- Charlottesville, VA
- 23 days ago
The Customer Service & Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers....
Customer Service Representative
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 25 days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 25 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 970 Hilton Heights Rd, Charlottesville...
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Charlotsville, Virginia, United States Of America Views:5 Our Customer Service Representatives ensure that customers...
Customer Service Representative PFS
- University, VA (7 miles from Charlottesville, VA)
- 45+ days ago
- University, VA (7 miles from Charlottesville, VA)
- 45+ days ago
One (1) year previous customer service experience....
- Charlottesville, VA (8 miles from Charlottesville, VA)
- 60+ days ago
- Charlottesville, VA (8 miles from Charlottesville, VA)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Verona, VA (24 miles from Charlottesville, VA)
- 90+ days ago
- Verona, VA (24 miles from Charlottesville, VA)
- 90+ days ago
service....
Demographic Data for Charlottesville, VA
Moving to Charlottesville, VA? Find some basic demographic data about Charlottesville, VA below.
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Salary for Customer Service Jobs in Charlottesville, VA
Highest Education Level
Customer Services in Charlottesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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