Customer Service Jobs in Chantilly, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Washington, DC (22 miles from Chantilly, VA)
- moments ago
- Washington, DC (22 miles from Chantilly, VA)
- moments ago
service....
- Arlington, VA (19 miles from Chantilly, VA)
- 2 hours ago
- Arlington, VA (19 miles from Chantilly, VA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Reston, VA (7 miles from Chantilly, VA)
- 9 hours ago
- Reston, VA (7 miles from Chantilly, VA)
- 9 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Experience Associate, Pentagon City - Full Time
- Arlington, VA (19 miles from Chantilly, VA)
- 11 hours ago
- Arlington, VA (19 miles from Chantilly, VA)
- 11 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Alexandria, VA (21 miles from Chantilly, VA)
- 12 hours ago
- Alexandria, VA (21 miles from Chantilly, VA)
- 12 hours ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....
Customer Service Representative
- Leesburg, VA (14 miles from Chantilly, VA)
- 14 hours ago
- Leesburg, VA (14 miles from Chantilly, VA)
- 14 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Pharmacy Customer Service Associate
- Woodbridge, VA (20 miles from Chantilly, VA)
- 1 day ago
- Woodbridge, VA (20 miles from Chantilly, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington, VA (19 miles from Chantilly, VA)
- 1 day ago
- Arlington, VA (19 miles from Chantilly, VA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate - Temporary
- Leesburg, VA (14 miles from Chantilly, VA)
- 1 day ago
- Leesburg, VA (14 miles from Chantilly, VA)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Retail Customer Service Specialist
- Gainesville, VA (11 miles from Chantilly, VA)
- 2 days ago
- Gainesville, VA (11 miles from Chantilly, VA)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Experience Associate - Softlines
- Fort Belvoir, VA (19 miles from Chantilly, VA)
- 2 days ago
- Fort Belvoir, VA (19 miles from Chantilly, VA)
- 2 days ago
H-... Customer Experience Associate - Softlines United States - Virginia - Fort Belvoir Intermittent Job Description Responsible for driving the customer experience through proactive and customer...
- Chantilly, VA (3 miles from Chantilly, VA)
- 2 days ago
- Chantilly, VA (3 miles from Chantilly, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant I)
- Manassas, VA (8 miles from Chantilly, VA)
- 3 days ago
- Manassas, VA (8 miles from Chantilly, VA)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (22 miles from Chantilly, VA)
- 3 days ago
- Washington, DC (22 miles from Chantilly, VA)
- 3 days ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Demographic Data for Chantilly, VA
Moving to Chantilly, VA? Find some basic demographic data about Chantilly, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chantilly, VA
Highest Education Level
Customer Services in Chantilly, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »