Customer Service Jobs in Burke, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 97 Jobs

Customer Service Representative - Work From Home

  • Gainesville, VA (19 miles from Burke, VA)
  • 3 hours ago
  • Gainesville, VA (19 miles from Burke, VA)
  • 3 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative - Inside Sales

  • Hyattsville, MD (20 miles from Burke, VA)
  • 17 hours ago
  • Hyattsville, MD (20 miles from Burke, VA)
  • 17 hours ago

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE - INSIDE SALES In this CSR position, you have the vital role of providing our clients with excellent customer service....

Customer Service Representative

  • McLean, VA (11 miles from Burke, VA)
  • 18 hours ago
  • McLean, VA (11 miles from Burke, VA)
  • 18 hours ago

Customer Service Representative 3.9 3.9 out of 5 stars Virginia Job Title: Customer Service Representative Location (city, state): McLean, VA Industry: Administrative/Customer Support Pay: $18-$22/hour...

Insurance Customer Service Representative

  • Arlington, VA (11 miles from Burke, VA)
  • 18 hours ago
  • Arlington, VA (11 miles from Burke, VA)
  • 18 hours ago

to provide exceptional customer service to our policyholders....

Customer Care Representative

  • Arlington, VA (11 miles from Burke, VA)
  • 18 hours ago
  • Arlington, VA (11 miles from Burke, VA)
  • 18 hours ago

Customer service or inside sales experience preferred. Travel : Local Travel only....

Retail Customer Service Associate

  • Oxon Hill, MD (14 miles from Burke, VA)
  • 21 hours ago
  • Oxon Hill, MD (14 miles from Burke, VA)
  • 21 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Savers / Value Village Careers - Customer Service Associate

  • Alexandria, VA (11 miles from Burke, VA)
  • 22 hours ago
  • Alexandria, VA (11 miles from Burke, VA)
  • 22 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Admin Customer Care Representative

  • Hyattsville, MD (20 miles from Burke, VA)
  • 22 hours ago
  • Hyattsville, MD (20 miles from Burke, VA)
  • 22 hours ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Customer Service Representative

  • Washington, DC (14 miles from Burke, VA)
  • 22 hours ago
  • Washington, DC (14 miles from Burke, VA)
  • 22 hours ago

Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....

Sales & Customer Service Associate

  • Reston, VA (12 miles from Burke, VA)
  • 1 day ago
  • Reston, VA (12 miles from Burke, VA)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Pharmacy Customer Service Associate

  • Fairfax, VA (11 miles from Burke, VA)
  • 1 day ago
  • Fairfax, VA (11 miles from Burke, VA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Cashier & Customer Service Associate - (Part Time)

  • Woodbridge, VA (11 miles from Burke, VA)
  • 1 day ago
  • Woodbridge, VA (11 miles from Burke, VA)
  • 1 day ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/salary for this position is 19.15 USD...

Client Service Representative

  • Alexandria, VA (11 miles from Burke, VA)
  • 1 day ago
  • Alexandria, VA (11 miles from Burke, VA)
  • 1 day ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...

Retail Customer Service Supervisor

  • Vienna, VA (7 miles from Burke, VA)
  • 1 day ago
  • Vienna, VA (7 miles from Burke, VA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Representative (FBI BOC)

  • Washington, DC (14 miles from Burke, VA)
  • 2 days ago
  • Washington, DC (14 miles from Burke, VA)
  • 2 days ago

Job Title: Customer Service Representative (FBI BOC) Job Summary: EMCOR Government Services is seeking a Customer Service Representative who will provide superb customer service assistance in support...

Demographic Data for Burke, VA

Moving to Burke, VA? Find some basic demographic data about Burke, VA below.


Local
National
43,941
710
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burke, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burke, VA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burke, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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