Customer Service Jobs in Brightwood, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Elkton, VA (24 miles from Brightwood, VA)
- 1 day ago
- Elkton, VA (24 miles from Brightwood, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Store Associate (Closer)
- Bealeton, VA (24 miles from Brightwood, VA)
- 5 days ago
- Bealeton, VA (24 miles from Brightwood, VA)
- 5 days ago
The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service....
Lead Customer Service Representative
- Culpeper, VA (8 miles from Brightwood, VA)
- 8 days ago
- Culpeper, VA (8 miles from Brightwood, VA)
- 8 days ago
Job Description Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
- Woodberry Forest, VA (8 miles from Brightwood, VA)
- 14 days ago
- Woodberry Forest, VA (8 miles from Brightwood, VA)
- 14 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
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- Bealeton, VA (24 miles from Brightwood, VA)
- 16 days ago
- Bealeton, VA (24 miles from Brightwood, VA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Washington, VA (22 miles from Brightwood, VA)
- 19 days ago
- Washington, VA (22 miles from Brightwood, VA)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Team Member
- Culpeper, VA (8 miles from Brightwood, VA)
- 60+ days ago
- Culpeper, VA (8 miles from Brightwood, VA)
- 60+ days ago
Store - DC-CULPEPER, VA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Brightwood, VA
Moving to Brightwood, VA? Find some basic demographic data about Brightwood, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brightwood, VA
Highest Education Level
Customer Services in Brightwood, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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