Customer Service Jobs in Bedford, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Customer Service Agent, Cross Functional (Part-Time)

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 3 hours ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 3 hours ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Customer Service Agent, Cross Functional (Full-Time)

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 1 day ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 1 day ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Customer Care Representative I

  • Roanoke, VA (23 miles from Bedford, VA)
  • 1 day ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 10 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 10 days ago

Staffmark is looking for an Customer Service Representative to join a reputable company in Roanoke, VA....

Retail Customer Service Associate

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 11 days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 11 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3912 Wards Rd, Lynchburg, VA 24502...

Retail Customer Service Associate

  • Roanoke, VA (23 miles from Bedford, VA)
  • 11 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 11 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...

Customer Service Agent

  • Roanoke, VA (23 miles from Bedford, VA)
  • 12 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 12 days ago

Overview Enterprise Mobility has an exciting opportunity for a Part-Time Customer Service Agent working in the Return Lane This position pays $15.00/ hour with the opportunity to earn monthly incentive...

Customer Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 13 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 13 days ago

Store 2723718: 7105 Williamson Rd, Roanoke, Virginia 24019 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Roanoke, VA (23 miles from Bedford, VA)
  • 13 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 13 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative

  • Blue Ridge, VA (13 miles from Bedford, VA)
  • 14 days ago
  • Blue Ridge, VA (13 miles from Bedford, VA)
  • 14 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Lead Customer Service Representative

  • Troutville, VA (22 miles from Bedford, VA)
  • 15 days ago
  • Troutville, VA (22 miles from Bedford, VA)
  • 15 days ago

Store 2723707: 2765 Lee Hwy, Troutville, Virginia 24175 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - PT

  • Roanoke, VA (23 miles from Bedford, VA)
  • 18 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 18 days ago

service....

Sales & Customer Service Associate- Nights and Weekends

  • Roanoke, VA (23 miles from Bedford, VA)
  • 28 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 28 days ago

If you are passionate about wellness and delivering exceptional customer service, we'd love to meet you!...

Customer Service Representative

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 30+ days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Supervisor

  • Roanoke, VA (23 miles from Bedford, VA)
  • 30+ days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 30+ days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Demographic Data for Bedford, VA

Moving to Bedford, VA? Find some basic demographic data about Bedford, VA below.


Local
National
18,992
475
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Bedford, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bedford, VA offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bedford, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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