Customer Service Jobs in Bedford, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

Customer Service Representative/Inside Sales Rep - SDI SRD

  • Roanoke, VA (23 miles from Bedford, VA)
  • 2 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 2 days ago

Division Steel Dynamics Overview Customer Service / Inside Sales duties encompassing complete account management....

Associate Customer Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 3 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 3 days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations....

Customer Service and Sales Associate

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 3 days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 3 days ago

The Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...

Customer Service Associate

  • Roanoke, VA (23 miles from Bedford, VA)
  • 3 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 3 days ago

Customer Service Associate: PeopleReady of Roanoke, VA is now hiring Customer Service Associates! Apply today and you could start as soon as this week....

Pharmacy Customer Service Associate

  • Roanoke, VA (23 miles from Bedford, VA)
  • 5 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Associate Customer Service Representative Everyday Banking

  • Roanoke, VA (23 miles from Bedford, VA)
  • 7 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 7 days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

U-Box Customer Care Representative (CDL)

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 10 days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 10 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Representative

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 12 days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 12 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Roanoke, VA (23 miles from Bedford, VA)
  • 12 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Automotive Customer Service Representative

  • Troutville, VA (22 miles from Bedford, VA)
  • 12 days ago
  • Troutville, VA (22 miles from Bedford, VA)
  • 12 days ago

Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Customer Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 13 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 13 days ago

We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....

Customer Service Associate

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 14 days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 14 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Client Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 14 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 14 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Retail Customer Service Associate

  • Roanoke, VA (23 miles from Bedford, VA)
  • 14 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...

Customer Service Agent, Cross Functional (Full-Time)

  • Roanoke, VA (23 miles from Bedford, VA)
  • 16 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 16 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Demographic Data for Bedford, VA

Moving to Bedford, VA? Find some basic demographic data about Bedford, VA below.


Local
National
18,992
475
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Bedford, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bedford, VA offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bedford, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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