Customer Service Jobs in Arlington, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 131 Jobs
Liberty Mutual Insurance

Licensed Associate Gold Customer Service Representative

We are currently hiring exclusively for our Gold Customer Service licensed class starting October 6, 2025....

Remote Work

Senior Customer Service Representative

  • Washington, DC (3 miles from Arlington, VA)
  • 90+ days ago
  • Washington, DC (3 miles from Arlington, VA)
  • 90+ days ago

You will be the voice of Genworth, responsible for delivering excellent customer service, operating in a culture centered around teamwork and collaboration....

Customer Service and Sales Associate

  • Washington, DC (3 miles from Arlington, VA)
  • 45+ days ago
  • Washington, DC (3 miles from Arlington, VA)
  • 45+ days ago

The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...

Client Service Representative

  • Chantilly, VA (19 miles from Arlington, VA)
  • 1 day ago
  • Chantilly, VA (19 miles from Arlington, VA)
  • 1 day ago

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...

Customer Service Associate

  • Hyattsville, MD (9 miles from Arlington, VA)
  • 2 hours ago
  • Hyattsville, MD (9 miles from Arlington, VA)
  • 2 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Bilingual Customer Service Representative

  • Columbia, MD (24 miles from Arlington, VA)
  • 6 hours ago
  • Columbia, MD (24 miles from Arlington, VA)
  • 6 hours ago

The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....

Client Service Representative

  • Alexandria, VA (5 miles from Arlington, VA)
  • 6 hours ago
  • Alexandria, VA (5 miles from Arlington, VA)
  • 6 hours ago

ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...

Customer Service Associate - Customer Service Center

  • Glenn Dale, MD (16 miles from Arlington, VA)
  • 1 day ago
  • Glenn Dale, MD (16 miles from Arlington, VA)
  • 1 day ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

Customer Service Representative

  • Brinklow, MD (20 miles from Arlington, VA)
  • 1 day ago
  • Brinklow, MD (20 miles from Arlington, VA)
  • 1 day ago

We are looking to add Customer Service Representative to our team at Rivermist Pet Lodge!...

Customer Service Associate - Full-time

  • Laurel, MD (18 miles from Arlington, VA)
  • 1 day ago
  • Laurel, MD (18 miles from Arlington, VA)
  • 1 day ago

food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Gambrills, MD (24 miles from Arlington, VA)
  • 1 day ago
  • Gambrills, MD (24 miles from Arlington, VA)
  • 1 day ago

food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift - Full-time

  • Columbia, MD (24 miles from Arlington, VA)
  • 1 day ago
  • Columbia, MD (24 miles from Arlington, VA)
  • 1 day ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate - Dinner/Close Shift

  • Gambrills, MD (24 miles from Arlington, VA)
  • 1 day ago
  • Gambrills, MD (24 miles from Arlington, VA)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Beltsville, MD (14 miles from Arlington, VA)
  • 1 day ago
  • Beltsville, MD (14 miles from Arlington, VA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate, Electronics

  • Arlington, VA
  • 1 day ago
  • Arlington, VA
  • 1 day ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Demographic Data for Arlington, VA

Moving to Arlington, VA? Find some basic demographic data about Arlington, VA below.


Local
National
238,433
6,296
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Arlington, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Arlington, VA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arlington, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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