Customer Service Jobs in Annandale, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Washington, DC (10 miles from Annandale, VA)
- 9 hours ago
- Washington, DC (10 miles from Annandale, VA)
- 9 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales Associate - Customer Service Representative
- Manassas, VA (15 miles from Annandale, VA)
- 9 hours ago
- Manassas, VA (15 miles from Annandale, VA)
- 9 hours ago
This customer service oriented position will pay $13.00 - $14.00 per hour (based on previous customer service experience) plus bonuses....
Future Opening: Marketing Assistance / Customer Service Representative
- Ashburn, VA (20 miles from Annandale, VA)
- 10 hours ago
- Ashburn, VA (20 miles from Annandale, VA)
- 10 hours ago
Job Title: Marketing Assistant/Customer Service Representative Job Description: We are seeking a motivated and customer-service-oriented Marketing Assistant/Customer Service Representative to work part-time...
Remote Work- Chantilly, VA (13 miles from Annandale, VA)
- 20 hours ago
- Chantilly, VA (13 miles from Annandale, VA)
- 20 hours ago
Experience: One (1) year experience in customer service....
Amazon Locker+ Customer Service Associate
- Rockville, MD (17 miles from Annandale, VA)
- 23 hours ago
- Rockville, MD (17 miles from Annandale, VA)
- 23 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Loss Prevention Customer Service Associate II
- Capitol Heights, MD (20 miles from Annandale, VA)
- 1 day ago
- Capitol Heights, MD (20 miles from Annandale, VA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Silver Spring, MD (16 miles from Annandale, VA)
- 1 day ago
- Silver Spring, MD (16 miles from Annandale, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington, VA (7 miles from Annandale, VA)
- 2 days ago
- Arlington, VA (7 miles from Annandale, VA)
- 2 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Customer Service Associate - Temporary
- Falls Church, VA (3 miles from Annandale, VA)
- 2 days ago
- Falls Church, VA (3 miles from Annandale, VA)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Ashburn, VA (20 miles from Annandale, VA)
- 2 days ago
- Ashburn, VA (20 miles from Annandale, VA)
- 2 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Manassas, VA (15 miles from Annandale, VA)
- 2 days ago
- Manassas, VA (15 miles from Annandale, VA)
- 2 days ago
Service Representative will have: + Customer Service and Dispatcher experience + Sales experience + Inbound call experience + Outbound call experience + Data Entry experience + Multi-tasking ability...
Customer Service Representative
- Woodbridge, VA (15 miles from Annandale, VA)
- 2 days ago
- Woodbridge, VA (15 miles from Annandale, VA)
- 2 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Centreville, VA (13 miles from Annandale, VA)
- 2 days ago
- Centreville, VA (13 miles from Annandale, VA)
- 2 days ago
**Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representative** to join our team!...
- Alexandria, VA (8 miles from Annandale, VA)
- 2 days ago
- Alexandria, VA (8 miles from Annandale, VA)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Reston, VA (11 miles from Annandale, VA)
- 2 days ago
- Reston, VA (11 miles from Annandale, VA)
- 2 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Demographic Data for Annandale, VA
Moving to Annandale, VA? Find some basic demographic data about Annandale, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Annandale, VA
Highest Education Level
Customer Services in Annandale, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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