Customer Service Jobs in Annandale, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 95 Jobs

Retail Customer Service Associate

  • Washington, DC (10 miles from Annandale, VA)
  • 9 hours ago
  • Washington, DC (10 miles from Annandale, VA)
  • 9 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Sales Associate - Customer Service Representative

  • Manassas, VA (15 miles from Annandale, VA)
  • 9 hours ago
  • Manassas, VA (15 miles from Annandale, VA)
  • 9 hours ago

This customer service oriented position will pay $13.00 - $14.00 per hour (based on previous customer service experience) plus bonuses....

Future Opening: Marketing Assistance / Customer Service Representative

  • Ashburn, VA (20 miles from Annandale, VA)
  • 10 hours ago
  • Ashburn, VA (20 miles from Annandale, VA)
  • 10 hours ago

Job Title: Marketing Assistant/Customer Service Representative Job Description: We are seeking a motivated and customer-service-oriented Marketing Assistant/Customer Service Representative to work part-time...

Remote Work

Customer Experience Associate

  • Chantilly, VA (13 miles from Annandale, VA)
  • 20 hours ago
  • Chantilly, VA (13 miles from Annandale, VA)
  • 20 hours ago

Experience: One (1) year experience in customer service....

Amazon Locker+ Customer Service Associate

  • Rockville, MD (17 miles from Annandale, VA)
  • 23 hours ago
  • Rockville, MD (17 miles from Annandale, VA)
  • 23 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Loss Prevention Customer Service Associate II

  • Capitol Heights, MD (20 miles from Annandale, VA)
  • 1 day ago
  • Capitol Heights, MD (20 miles from Annandale, VA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Silver Spring, MD (16 miles from Annandale, VA)
  • 1 day ago
  • Silver Spring, MD (16 miles from Annandale, VA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Arlington, VA (7 miles from Annandale, VA)
  • 2 days ago
  • Arlington, VA (7 miles from Annandale, VA)
  • 2 days ago

Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....

Customer Service Associate - Temporary

  • Falls Church, VA (3 miles from Annandale, VA)
  • 2 days ago
  • Falls Church, VA (3 miles from Annandale, VA)
  • 2 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate

  • Ashburn, VA (20 miles from Annandale, VA)
  • 2 days ago
  • Ashburn, VA (20 miles from Annandale, VA)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative

  • Manassas, VA (15 miles from Annandale, VA)
  • 2 days ago
  • Manassas, VA (15 miles from Annandale, VA)
  • 2 days ago

Service Representative will have: + Customer Service and Dispatcher experience + Sales experience + Inbound call experience + Outbound call experience + Data Entry experience + Multi-tasking ability...

Customer Service Representative

  • Woodbridge, VA (15 miles from Annandale, VA)
  • 2 days ago
  • Woodbridge, VA (15 miles from Annandale, VA)
  • 2 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Centreville, VA (13 miles from Annandale, VA)
  • 2 days ago
  • Centreville, VA (13 miles from Annandale, VA)
  • 2 days ago

**Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representative** to join our team!...

Customer Service Associate

  • Alexandria, VA (8 miles from Annandale, VA)
  • 2 days ago
  • Alexandria, VA (8 miles from Annandale, VA)
  • 2 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Reston, VA (11 miles from Annandale, VA)
  • 2 days ago
  • Reston, VA (11 miles from Annandale, VA)
  • 2 days ago

Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....

Demographic Data for Annandale, VA

Moving to Annandale, VA? Find some basic demographic data about Annandale, VA below.


Local
National
59,372
1,447
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Annandale, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Annandale, VA offer the following education background
High School or GED
34.8%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Annandale, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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