Customer Service Jobs in Wilmer, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 174 Jobs

Customer Service Representative

  • Dallas, TX (15 miles from Wilmer, TX)
  • 18 hours ago
  • Dallas, TX (15 miles from Wilmer, TX)
  • 18 hours ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Accounts Advisor

  • Garland, TX (23 miles from Wilmer, TX)
  • 45+ days ago
  • Garland, TX (23 miles from Wilmer, TX)
  • 45+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Dallas, TX (15 miles from Wilmer, TX)
  • moments ago
  • Dallas, TX (15 miles from Wilmer, TX)
  • moments ago

Waste Connections is looking for a Customer Service Representative to join our team in East Dallas, TX site. This is a very fast paced position similar to a call center position....

Customer Service Representative - Remote in CST

  • Dallas, TX (15 miles from Wilmer, TX)
  • 2 hours ago
  • Dallas, TX (15 miles from Wilmer, TX)
  • 2 hours ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....

Remote Work

Customer Service Associate - Temporary

  • Seagoville, TX (6 miles from Wilmer, TX)
  • 10 hours ago
  • Seagoville, TX (6 miles from Wilmer, TX)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Team Member-5

  • Irving, TX (21 miles from Wilmer, TX)
  • 1 day ago
  • Irving, TX (21 miles from Wilmer, TX)
  • 1 day ago

Store - Knoxville, TNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Dallas, TX (15 miles from Wilmer, TX)
  • 1 day ago
  • Dallas, TX (15 miles from Wilmer, TX)
  • 1 day ago

Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....

Retail Customer Experience Associate, Town East - Full Time

  • Mesquite, TX (12 miles from Wilmer, TX)
  • 2 days ago
  • Mesquite, TX (12 miles from Wilmer, TX)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Alternate-Customer Service Representative

  • Irving, TX (21 miles from Wilmer, TX)
  • 2 days ago
  • Irving, TX (21 miles from Wilmer, TX)
  • 2 days ago

**What's in this Alternate-Customer Service Representative position for you?...

Pharmacy Customer Service Associate

  • Ennis, TX (19 miles from Wilmer, TX)
  • 2 days ago
  • Ennis, TX (19 miles from Wilmer, TX)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative - National Remote

  • Dallas, TX (15 miles from Wilmer, TX)
  • 3 days ago
  • Dallas, TX (15 miles from Wilmer, TX)
  • 3 days ago

As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....

Remote Work

Customer Service Representative

  • Irving, TX (21 miles from Wilmer, TX)
  • 3 days ago
  • Irving, TX (21 miles from Wilmer, TX)
  • 3 days ago

Must have Customer service experience, empathy and the ability to multitask. Opportunity for Temp to Hire and MUST be able to work Oniste....

Customer Service Representative - English/Spanish

  • Irving, TX (21 miles from Wilmer, TX)
  • 3 days ago
  • Irving, TX (21 miles from Wilmer, TX)
  • 3 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Lead Customer Service Associate Job

  • Dallas, TX (15 miles from Wilmer, TX)
  • 3 days ago
  • Dallas, TX (15 miles from Wilmer, TX)
  • 3 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Customer Service Representative

  • Rowlett, TX (21 miles from Wilmer, TX)
  • 3 days ago
  • Rowlett, TX (21 miles from Wilmer, TX)
  • 3 days ago

Store 2742248: 3601 Rowlett Rd, Rowlett, Texas 75088 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Wilmer, TX

Moving to Wilmer, TX? Find some basic demographic data about Wilmer, TX below.


Local
National
5,519
63
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wilmer, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wilmer, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wilmer, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »