Customer Service Jobs in Texas
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Position Summary The Customer Service Representative is the face of Aetna and impacts members service by handling customer service inquiries and problems via telephone, internet, or written correspondence...
The Customer Service Associate partners with management and other departments to troubleshoot questions or concerns brought up by customers....
Remote WorkQualifications: Call center customer service experience in the financial services industry Prior work exposure within auto operations Ability to provide strong customer service while listening, eliciting...
Associate Customer Service Representative - Credit Cards
- San Antonio, TX
- 1 hour ago
- San Antonio, TX
- 1 hour ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Responsibilities: The Supply Chain Customer Service Representative plays a crucial role in ensuring the smooth flow of materials and products through supply chain while providing excellent customer...
Customer Service Representative - BPO Client Relations-El Paso, TX
- El Paso, TX
- 3 hours ago
- El Paso, TX
- 3 hours ago
If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!...
Other details Job Family Customer Service Job Function Customer Service Pay Type Hourly...
Customer Service Representative Navia Benefit Solutions Dallas, TX, US 2 days ago Quick Job type Full-time Quick Job description Job Title : Participant Advocate Location : Work from home in one of...
Remote WorkRole Specific Information Job Description Starting Pay $18.00-$20.00+ based on experience About the Role As Credit & Customer Service Representative, you will build and strengthen customer loyalty by...
For over 50 years, Texas Water Utilities has been a trusted provider of water and wastewater utility services. Today, we serve over 143,000 customers in 207 Texas communities. Our service area...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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