Customer Service Jobs in Willis, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Shenandoah, TX (18 miles from Willis, TX)
- 1 hour ago
- Shenandoah, TX (18 miles from Willis, TX)
- 1 hour ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 19091 Interstate 45 S, Shenandoah...
Customer Service Representative - Work From Home
- Magnolia, TX (20 miles from Willis, TX)
- 1 day ago
- Magnolia, TX (20 miles from Willis, TX)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Conroe, TX (11 miles from Willis, TX)
- 3 days ago
- Conroe, TX (11 miles from Willis, TX)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Conroe, TX (11 miles from Willis, TX)
- 3 days ago
- Conroe, TX (11 miles from Willis, TX)
- 3 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Tomball, TX (22 miles from Willis, TX)
- 10 days ago
- Tomball, TX (22 miles from Willis, TX)
- 10 days ago
May help to train and mentor Customer Service Representatives....
Freight Forwarding Operations & Customer Service Agent
- Magnolia, TX (17 miles from Willis, TX)
- 19 days ago
- Magnolia, TX (17 miles from Willis, TX)
- 19 days ago
Your Key Qualifications Fluency in oral & written English is essential. 2 years' work experience in a high tech customer services and logistics' environment....
Customer Service Representative
- Shenandoah, TX (18 miles from Willis, TX)
- 23 days ago
- Shenandoah, TX (18 miles from Willis, TX)
- 23 days ago
Store 2741462: 1625 Research Forest Dr, Shenandoah, Texas 77380 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Willis, TX
- 23 days ago
- Willis, TX
- 23 days ago
Store 2741471: 25 Calvary Rd, Willis, Texas 77378 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Tomball, TX (22 miles from Willis, TX)
- 24 days ago
- Tomball, TX (22 miles from Willis, TX)
- 24 days ago
Handle high volumes of calls and inquiries, resolving issues promptly and effectively, and proactively communicating any changes impacting order fulfillment....
- Conroe, TX (11 miles from Willis, TX)
- 30+ days ago
- Conroe, TX (11 miles from Willis, TX)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Conroe, TX (11 miles from Willis, TX)
- 30+ days ago
- Conroe, TX (11 miles from Willis, TX)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Construction Customer Care Representative
- Tomball, TX (22 miles from Willis, TX)
- 30+ days ago
- Tomball, TX (22 miles from Willis, TX)
- 30+ days ago
Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...
Customer Service Representative (Full or Part Time)
- Montgomery, TX (11 miles from Willis, TX)
- 30+ days ago
- Montgomery, TX (11 miles from Willis, TX)
- 30+ days ago
Store 2742316: 21101 Eva St, Montgomery, Texas 77356 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Success Representative
- The Woodlands, TX (20 miles from Willis, TX)
- 45+ days ago
- The Woodlands, TX (20 miles from Willis, TX)
- 45+ days ago
Customer Success Representative The Woodlands, TX 77380 Posted: 05/15/2025 Employment Type: Direct Hire Industry: Customer Service Job Number: 19373 Pay Rate: 45,000 Job Description Our client in The...
Customer Service Representative
- The Woodlands, TX (20 miles from Willis, TX)
- 45+ days ago
- The Woodlands, TX (20 miles from Willis, TX)
- 45+ days ago
Customer Service Representative Req #526 The Woodlands, TX, USA Job Description Posted Thursday, May 8, 2025 at 10:00 PM Position: Customer Service Representative Location: The Woodlands, Texas (Hybrid...
Demographic Data for Willis, TX
Moving to Willis, TX? Find some basic demographic data about Willis, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Willis, TX
Highest Education Level
Customer Services in Willis, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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