Customer Service Jobs in Willis, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Retail Customer Service Associate

  • Shenandoah, TX (18 miles from Willis, TX)
  • 1 hour ago
  • Shenandoah, TX (18 miles from Willis, TX)
  • 1 hour ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 19091 Interstate 45 S, Shenandoah...

Customer Service Representative - Work From Home

  • Magnolia, TX (20 miles from Willis, TX)
  • 1 day ago
  • Magnolia, TX (20 miles from Willis, TX)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Conroe, TX (11 miles from Willis, TX)
  • 3 days ago
  • Conroe, TX (11 miles from Willis, TX)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service

  • Conroe, TX (11 miles from Willis, TX)
  • 3 days ago
  • Conroe, TX (11 miles from Willis, TX)
  • 3 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Tomball, TX (22 miles from Willis, TX)
  • 10 days ago
  • Tomball, TX (22 miles from Willis, TX)
  • 10 days ago

May help to train and mentor Customer Service Representatives....

Freight Forwarding Operations & Customer Service Agent

  • Magnolia, TX (17 miles from Willis, TX)
  • 19 days ago
  • Magnolia, TX (17 miles from Willis, TX)
  • 19 days ago

Your Key Qualifications Fluency in oral & written English is essential. 2 years' work experience in a high tech customer services and logistics' environment....

Customer Service Representative

  • Shenandoah, TX (18 miles from Willis, TX)
  • 23 days ago
  • Shenandoah, TX (18 miles from Willis, TX)
  • 23 days ago

Store 2741462: 1625 Research Forest Dr, Shenandoah, Texas 77380 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Willis, TX
  • 23 days ago
  • Willis, TX
  • 23 days ago

Store 2741471: 25 Calvary Rd, Willis, Texas 77378 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Tomball, TX (22 miles from Willis, TX)
  • 24 days ago
  • Tomball, TX (22 miles from Willis, TX)
  • 24 days ago

Handle high volumes of calls and inquiries, resolving issues promptly and effectively, and proactively communicating any changes impacting order fulfillment....

Customer Service Associate

  • Conroe, TX (11 miles from Willis, TX)
  • 30+ days ago
  • Conroe, TX (11 miles from Willis, TX)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Conroe, TX (11 miles from Willis, TX)
  • 30+ days ago
  • Conroe, TX (11 miles from Willis, TX)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Construction Customer Care Representative

  • Tomball, TX (22 miles from Willis, TX)
  • 30+ days ago
  • Tomball, TX (22 miles from Willis, TX)
  • 30+ days ago

Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...

Customer Service Representative (Full or Part Time)

  • Montgomery, TX (11 miles from Willis, TX)
  • 30+ days ago
  • Montgomery, TX (11 miles from Willis, TX)
  • 30+ days ago

Store 2742316: 21101 Eva St, Montgomery, Texas 77356 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Success Representative

  • The Woodlands, TX (20 miles from Willis, TX)
  • 45+ days ago
  • The Woodlands, TX (20 miles from Willis, TX)
  • 45+ days ago

Customer Success Representative The Woodlands, TX 77380 Posted: 05/15/2025 Employment Type: Direct Hire Industry: Customer Service Job Number: 19373 Pay Rate: 45,000 Job Description Our client in The...

Customer Service Representative

  • The Woodlands, TX (20 miles from Willis, TX)
  • 45+ days ago
  • The Woodlands, TX (20 miles from Willis, TX)
  • 45+ days ago

Customer Service Representative Req #526 The Woodlands, TX, USA Job Description Posted Thursday, May 8, 2025 at 10:00 PM Position: Customer Service Representative Location: The Woodlands, Texas (Hybrid...

Demographic Data for Willis, TX

Moving to Willis, TX? Find some basic demographic data about Willis, TX below.


Local
National
34,935
508
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Willis, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Willis, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Willis, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »