Customer Service Jobs in The Colony, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 225 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Customer Service Representative (Hiring Immediately)

  • Dallas, TX (20 miles from The Colony, TX)
  • 1 day ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 1 day ago

We are looking for customer service agents to join our rapidly growing team!...

Customer Service Representative (Nights)

  • Dallas, TX (20 miles from The Colony, TX)
  • 1 day ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 1 day ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Service Representative

  • Dallas, TX (20 miles from The Colony, TX)
  • 17 days ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 17 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Agent (Weekend)

  • Dallas, TX (20 miles from The Colony, TX)
  • 17 days ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 17 days ago

We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....

Full-Time Customer Service Representative

  • Dallas, TX (20 miles from The Colony, TX)
  • 90+ days ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 90+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Retail Customer Service Cashier

  • Denton, TX (17 miles from The Colony, TX)
  • 14 days ago
  • Denton, TX (17 miles from The Colony, TX)
  • 14 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Work from Home: Customer Service Representative (Healthcare)

  • Dallas, TX (20 miles from The Colony, TX)
  • 9 hours ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 9 hours ago

Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....

Remote Work

Competitive Customer Service Representative - Bilingual a Plus. Job in Dallas Gr8Jobs

  • Dallas, TX (20 miles from The Colony, TX)
  • 11 hours ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 11 hours ago

Responsibilities of the Bilingual Customer Service Representative: The Bilingual Customer Service Representative will partner with all parties informed of the status of open issues and will work closely...

Business Development and Customer Service Representative. Job in Dallas Gr8Jobs

  • Dallas, TX (20 miles from The Colony, TX)
  • 11 hours ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 11 hours ago

Business Development & Customer Service Representative Requirements: Bachelor's degree in Business, Marketing, or a related field OR Proven experience in business development, sales, or customer service...

Senior Complex Customer Care Representative

  • Dallas, TX (20 miles from The Colony, TX)
  • 11 hours ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 11 hours ago

Optum Guide is not a standard customer service model....

Remote Work

Floating Teller/Customer Service Representative

  • Dallas, TX (20 miles from The Colony, TX)
  • 12 hours ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 12 hours ago

Minimum one year retail customer service or banking experience required. Excellent customer service skills....

Customer Service Representative

  • Dallas, TX (20 miles from The Colony, TX)
  • 12 hours ago
  • Dallas, TX (20 miles from The Colony, TX)
  • 12 hours ago

Customer Service Representative Location US-TX-Dallas ID 2025-1776 Category Customer Service Position Type Full-Time Remote No Overview The Customer Service Representative serves as the primary interface...

Customer Service Associate - Morning Shift

  • Keller, TX (22 miles from The Colony, TX)
  • 16 hours ago
  • Keller, TX (22 miles from The Colony, TX)
  • 16 hours ago

As the name suggests, your main priority is to provide great customer service....

$11.00 Customer Service Associate

  • Euless, TX (17 miles from The Colony, TX)
  • 1 day ago
  • Euless, TX (17 miles from The Colony, TX)
  • 1 day ago

Store - DFW-EULESS, TXDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Demographic Data for The Colony, TX

Moving to The Colony, TX? Find some basic demographic data about The Colony, TX below.


Local
National
67,570
1,249
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in The Colony, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in The Colony, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in The Colony, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »