Customer Service Jobs in Southlake, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- DFW Airport, TX (7 miles from Southlake, TX)
- 12 days ago
- DFW Airport, TX (7 miles from Southlake, TX)
- 12 days ago
service....
Full-Time Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 90+ days ago
- Dallas, TX (23 miles from Southlake, TX)
- 90+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Lead Customer Service Representative - National Remote
- Dallas, TX (23 miles from Southlake, TX)
- 2 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 2 hours ago
As a Lead Customer Service Representative, you'll compassionately deliver an exceptional experience....
Remote WorkCustomer Service Representative Lead - National Remote
- Dallas, TX (23 miles from Southlake, TX)
- 2 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 2 hours ago
Monitor delegated customer service issues to ensure timely and accurate resolution Use appropriate communication techniques when responding to customers, particularly in stressful situations Inform...
Remote WorkExperienced Customer Service Representative
- Colleyville, TX (4 miles from Southlake, TX)
- 4 hours ago
- Colleyville, TX (4 miles from Southlake, TX)
- 4 hours ago
Customer Service experience a plus. Must have excellent telephone skills. Must be able to utilize a multi-line phone system and work on a computer system....
- Watauga, TX (8 miles from Southlake, TX)
- 4 hours ago
- Watauga, TX (8 miles from Southlake, TX)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Haltom City, TX (14 miles from Southlake, TX)
- 4 hours ago
- Haltom City, TX (14 miles from Southlake, TX)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Frisco, TX (23 miles from Southlake, TX)
- 4 hours ago
- Frisco, TX (23 miles from Southlake, TX)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative - National Remote
- Dallas, TX (23 miles from Southlake, TX)
- 6 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 6 hours ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkCustomer Service Representative (Bilingual)
- Fort Worth, TX (18 miles from Southlake, TX)
- 7 hours ago
- Fort Worth, TX (18 miles from Southlake, TX)
- 7 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Richardson, TX (23 miles from Southlake, TX)
- 19 hours ago
- Richardson, TX (23 miles from Southlake, TX)
- 19 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 21 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 21 hours ago
Experience in phone-based customer service or inside sales. Previous experience in a home services, hospitality, or retail environment. (Apply Now!)...
Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 21 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 21 hours ago
Able to work with little or no supervision Preferred: Experience in customer service (1 year) Medical billing and/or revenue cycle management knowledge within a healthcare related field (1 year) On-site...
Customer Service Representative
- Fort Worth, TX (18 miles from Southlake, TX)
- 21 hours ago
- Fort Worth, TX (18 miles from Southlake, TX)
- 21 hours ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
Must have two (2) years of customer service experience in a medical business office. Equivalent Education and/or Experience: None. Certification/Registration/Licensure: None....
Demographic Data for Southlake, TX
Moving to Southlake, TX? Find some basic demographic data about Southlake, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Southlake, TX
Highest Education Level
Customer Services in Southlake, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »