Customer Service Jobs in San Antonio, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience....
We are growing our team of Remote Customer Service Representatives. This is a great opportunity for you to build a customer service, sales, or technical support career....
Remote WorkWe are looking to add a Customer Service Representative to our team at Huebner Oaks Veterinary Hospital CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of...
what it means to be a global leader in customer service and experience one interaction at a time....
what it means to be a global leader in customer service and experience one interaction at a time....
Remote Customer Service Representative - Retail Energy
- San Antonio, TX
- 3 days ago
- San Antonio, TX
- 3 days ago
Primary Services is actively recruiting for a Remote Customer Service Representative to support a large and established client in the commercial energy sector....
Exciting Opportunity: Join Our Team as a Customer Service Representative!...
Back to results Customer Service Agent Branches & Operations Full-time San Antonio, TX, United States Apply now Apply now Ready to elevate your customer service game?...
As part of an experienced Customer Service Team, this position focuses on customer care skills while interacting with location management to respond to customer calls....
Licensed Customer Service Representative- HYBRID
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
Licensed Customer Service Representative Location: San Antonio TX Workplace Type: Hybrid (Mon-Wed onsite, Thu-Fri remote after training) Work Environment Training: Remote, Mon-Fri, 8:30 AM-5:00 PM CST...
They pride themselves on their commitment to customer service and their ability to deliver high-quality insurance products....
Service Center San Antonio - City Base JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Maintaining industry leading service standards by providing prompt service and one call resolution.Availability and dependability to multitask between systems and job duties such as documentation,...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Antonio, TX
Highest Education Level
Customer Services in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »