Customer Service Jobs in Rowlett, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 199 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Customer Service Representative

  • Richardson, TX (11 miles from Rowlett, TX)
  • 1 hour ago
  • Richardson, TX (11 miles from Rowlett, TX)
  • 1 hour ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Dallas, TX (15 miles from Rowlett, TX)
  • 3 hours ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 3 hours ago

Experience in phone-based customer service or inside sales. Previous experience in a home services, hospitality, or retail environment. (Apply Now!)...

Customer Service Representative

  • Dallas, TX (15 miles from Rowlett, TX)
  • 3 hours ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 3 hours ago

Able to work with little or no supervision Preferred: Experience in customer service (1 year) Medical billing and/or revenue cycle management knowledge within a healthcare related field (1 year) On-site...

Customer Service Associate - Temporary

  • Rowlett, TX
  • 7 hours ago
  • Rowlett, TX
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Dallas, TX (15 miles from Rowlett, TX)
  • 17 hours ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 17 hours ago

Must have two (2) years of customer service experience in a medical business office. Equivalent Education and/or Experience: None. Certification/Registration/Licensure: None....

Veterinary Client Service Representative

  • Dallas, TX (15 miles from Rowlett, TX)
  • 18 hours ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 18 hours ago

proposed work schedule; Thursday, Friday, and Saturday 7:30am-8pm MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical...

Work from Home Customer Service Representative

  • McKinney, TX (19 miles from Rowlett, TX)
  • 1 day ago
  • McKinney, TX (19 miles from Rowlett, TX)
  • 1 day ago

Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...

Remote Work

Retail Customer Service Associate

  • McKinney, TX (19 miles from Rowlett, TX)
  • 1 day ago
  • McKinney, TX (19 miles from Rowlett, TX)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Remote)

  • McKinney, TX (19 miles from Rowlett, TX)
  • 1 day ago
  • McKinney, TX (19 miles from Rowlett, TX)
  • 1 day ago

Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...

Remote Work

TEMP - Customer Service Representative II

  • Garland, TX (3 miles from Rowlett, TX)
  • 1 day ago
  • Garland, TX (3 miles from Rowlett, TX)
  • 1 day ago

/ Experience: Up to 1-year advanced study or training beyond the high school level 1-2 years administrative experience Knowledge, Skills & Abilities Basic skills in PC and systems application Good customer...

Pharmacy Customer Service Associate

  • Plano, TX (14 miles from Rowlett, TX)
  • 1 day ago
  • Plano, TX (14 miles from Rowlett, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - UniFirst

  • Mesquite, TX (10 miles from Rowlett, TX)
  • 1 day ago
  • Mesquite, TX (10 miles from Rowlett, TX)
  • 1 day ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative - Water Billing/Utilities

  • Mesquite, TX (10 miles from Rowlett, TX)
  • 1 day ago
  • Mesquite, TX (10 miles from Rowlett, TX)
  • 1 day ago

SUPERVISION General supervision is provided by the Senior Customer Service Representative or the Customer Service Supervisor....

Retail Customer Experience Associate, Town East - Full Time

  • Mesquite, TX (10 miles from Rowlett, TX)
  • 2 days ago
  • Mesquite, TX (10 miles from Rowlett, TX)
  • 2 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Demographic Data for Rowlett, TX

Moving to Rowlett, TX? Find some basic demographic data about Rowlett, TX below.

Local
National
61,507
978
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Rowlett, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rowlett, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rowlett, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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