Customer Service Jobs in Rowlett, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Dallas, TX (15 miles from Rowlett, TX)
- 23 hours ago
- Dallas, TX (15 miles from Rowlett, TX)
- 23 hours ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote Work- Garland, TX (3 miles from Rowlett, TX)
- 45+ days ago
- Garland, TX (3 miles from Rowlett, TX)
- 45+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Dallas, TX (15 miles from Rowlett, TX)
- 4 hours ago
- Dallas, TX (15 miles from Rowlett, TX)
- 4 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative - TEMP
- Garland, TX (3 miles from Rowlett, TX)
- 4 hours ago
- Garland, TX (3 miles from Rowlett, TX)
- 4 hours ago
Preferred Qualifications Education/ Experience: 1- year of customer service experience 1- year administrative experience Knowledge, Skills & Abilities Basic skills in PC and systems application Good...
- Irving, TX (23 miles from Rowlett, TX)
- 4 hours ago
- Irving, TX (23 miles from Rowlett, TX)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Team Member-4
- Irving, TX (23 miles from Rowlett, TX)
- 5 hours ago
- Irving, TX (23 miles from Rowlett, TX)
- 5 hours ago
Store - MACON, GADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Dallas, TX (15 miles from Rowlett, TX)
- 5 hours ago
- Dallas, TX (15 miles from Rowlett, TX)
- 5 hours ago
Waste Connections is looking for a Customer Service Representative to join our team in East Dallas, TX site. This is a very fast paced position similar to a call center position....
Customer Service Representative - Remote in CST
- Dallas, TX (15 miles from Rowlett, TX)
- 7 hours ago
- Dallas, TX (15 miles from Rowlett, TX)
- 7 hours ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....
Remote WorkCustomer Service Associate - Temporary
- Seagoville, TX (20 miles from Rowlett, TX)
- 15 hours ago
- Seagoville, TX (20 miles from Rowlett, TX)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Team Member-5
- Irving, TX (23 miles from Rowlett, TX)
- 1 day ago
- Irving, TX (23 miles from Rowlett, TX)
- 1 day ago
Store - Knoxville, TNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Service Associate
- Richardson, TX (11 miles from Rowlett, TX)
- 1 day ago
- Richardson, TX (11 miles from Rowlett, TX)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Dallas, TX (15 miles from Rowlett, TX)
- 1 day ago
- Dallas, TX (15 miles from Rowlett, TX)
- 1 day ago
Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....
Retail Customer Experience Associate, Town East - Full Time
- Mesquite, TX (10 miles from Rowlett, TX)
- 2 days ago
- Mesquite, TX (10 miles from Rowlett, TX)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Agent - Bilingual
- Richardson, TX (11 miles from Rowlett, TX)
- 2 days ago
- Richardson, TX (11 miles from Rowlett, TX)
- 2 days ago
Starting pay is $18.50/hour The Customer Service Agent is responsible for interacting with customers in the Criminal Justice field via the telephone in a professional and courteous manner....
Alternate-Customer Service Representative
- Irving, TX (23 miles from Rowlett, TX)
- 2 days ago
- Irving, TX (23 miles from Rowlett, TX)
- 2 days ago
**What's in this Alternate-Customer Service Representative position for you?...
Demographic Data for Rowlett, TX
Moving to Rowlett, TX? Find some basic demographic data about Rowlett, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rowlett, TX
Highest Education Level
Customer Services in Rowlett, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »