Customer Service Jobs in Rosenberg, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 32 Jobs

Front Desk Customer Service Representative

  • Katy, TX (22 miles from Rosenberg, TX)
  • 2 hours ago
  • Katy, TX (22 miles from Rosenberg, TX)
  • 2 hours ago

This company is looking for PREMIER candidates to fill their open position of Front Desk CSR. We are partnered in helping a growing and well-established commercial restoration company find...

Customer Service Representative

  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 1 day ago
  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 1 day ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Pharmacy Customer Service Associate

  • Richmond, TX (12 miles from Rosenberg, TX)
  • 5 days ago
  • Richmond, TX (12 miles from Rosenberg, TX)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 7 days ago
  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 7 days ago

Collaborate with Sales, Production, Accounting, and other departments to resolve customer-related issues and ensure order fulfillment....

Customer Service Representative

  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 8 days ago
  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 8 days ago

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative - 77407

  • Richmond, TX (12 miles from Rosenberg, TX)
  • 9 days ago
  • Richmond, TX (12 miles from Rosenberg, TX)
  • 9 days ago

Salary Confidential Position range in Fort Bend County $26k - $41k Per Year Customer Service Representative - 77407 Dollar Tree Stores Inc Occupation: Customer Service Representatives Location: Richmond...

Customer Service Representative I

  • Katy, TX (22 miles from Rosenberg, TX)
  • 10 days ago
  • Katy, TX (22 miles from Rosenberg, TX)
  • 10 days ago

JOB FUNCTION/ PURPOSE The Customer Service Representative I is responsible for handling and processing incoming calls and requests from customers....

Customer Service Representative

  • Stafford, TX (19 miles from Rosenberg, TX)
  • 11 days ago
  • Stafford, TX (19 miles from Rosenberg, TX)
  • 11 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Care Representative

  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 11 days ago
  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 11 days ago

Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...

Member Customer Service Representative- Mark A. Chapman

  • Katy, TX (22 miles from Rosenberg, TX)
  • 16 days ago
  • Katy, TX (22 miles from Rosenberg, TX)
  • 16 days ago

Member Customer Service Representative- Mark A....

Retail Customer Service Supervisor

  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 17 days ago
  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 17 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Associate Customer Care Representative

  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 17 days ago
  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 17 days ago

Description Associate Customer Service Representative Houston Regional Office 2150 Town Square Place, Suite 600, Sugar Land, TX 77479 Thank you for considering Amica as part of your career journey,...

Remote Work

Client Service Representative

  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 18 days ago
  • Missouri City, TX (20 miles from Rosenberg, TX)
  • 18 days ago

One year of related experience required with customer service preferred....

# Retail Customer Experience Associate, Lakeside Shopping Center - Full Time

  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 18 days ago
  • Sugar Land, TX (15 miles from Rosenberg, TX)
  • 18 days ago

Id : REQ_587554, Title : # Retail Customer Experience Associate, Lakeside Shopping Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...623,...

Storage Customer Service Representative

  • Stafford, TX (19 miles from Rosenberg, TX)
  • 20 days ago
  • Stafford, TX (19 miles from Rosenberg, TX)
  • 20 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Demographic Data for Rosenberg, TX

Moving to Rosenberg, TX? Find some basic demographic data about Rosenberg, TX below.


Local
National
42,284
897
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rosenberg, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rosenberg, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rosenberg, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »