Customer Service Jobs in Rockwall, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (22 miles from Rockwall, TX)
- 2 days ago
- Liberty Mutual Insurance
- Plano, TX (22 miles from Rockwall, TX)
- 2 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX (22 miles from Rockwall, TX)
- 6 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 6 hours ago
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkWork from Home Customer Service Representative
- McKinney, TX (23 miles from Rockwall, TX)
- 6 hours ago
- McKinney, TX (23 miles from Rockwall, TX)
- 6 hours ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Remote WorkRetail Customer Service Associate
- McKinney, TX (23 miles from Rockwall, TX)
- 6 hours ago
- McKinney, TX (23 miles from Rockwall, TX)
- 6 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Remote)
- McKinney, TX (23 miles from Rockwall, TX)
- 6 hours ago
- McKinney, TX (23 miles from Rockwall, TX)
- 6 hours ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Remote WorkTEMP - Customer Service Representative II
- Garland, TX (12 miles from Rockwall, TX)
- 19 hours ago
- Garland, TX (12 miles from Rockwall, TX)
- 19 hours ago
/ Experience: Up to 1-year advanced study or training beyond the high school level 1-2 years administrative experience Knowledge, Skills & Abilities Basic skills in PC and systems application Good customer...
Pharmacy Customer Service Associate
- Plano, TX (22 miles from Rockwall, TX)
- 19 hours ago
- Plano, TX (22 miles from Rockwall, TX)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - UniFirst
- Mesquite, TX (13 miles from Rockwall, TX)
- 23 hours ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 23 hours ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Water Billing/Utilities
- Mesquite, TX (13 miles from Rockwall, TX)
- 23 hours ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 23 hours ago
SUPERVISION General supervision is provided by the Senior Customer Service Representative or the Customer Service Supervisor....
Retail Customer Experience Associate, Town East - Full Time
- Mesquite, TX (13 miles from Rockwall, TX)
- 1 day ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Office Assistant / Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
Office Assistant / Customer Service Representative DT Systems is seeking Full-Time and/or Part-Time customer service representatives to join our family....
Bilingual Customer Service Representative
- Garland, TX (12 miles from Rockwall, TX)
- 1 day ago
- Garland, TX (12 miles from Rockwall, TX)
- 1 day ago
Seeking a bilingual customer service representative. Looking for someone that is a good communicator, will show up every day and be on time....
Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
Leading Small Business Insurance Company is hiring P&C Liscensed Customer Service Professionals!!...
Customer Service Representative
- Plano, TX (22 miles from Rockwall, TX)
- 3 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 3 days ago
Provide exceptional customer service by actively listening to customer needs, asking probing questions, and using available resources to find the best solutions....
Call Center Customer Service Representative
- Plano, TX (22 miles from Rockwall, TX)
- 3 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 3 days ago
Seniority Level Associate Industry IT Services and IT Consulting Employment Type Contract Job Functions Customer Service Information Technology Skills Contact Centers Customer Service Problem Solving...
Demographic Data for Rockwall, TX
Moving to Rockwall, TX? Find some basic demographic data about Rockwall, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockwall, TX
Highest Education Level
Customer Services in Rockwall, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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