Customer Service Jobs in Rockwall, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Bilingual)
- Mesquite, TX (13 miles from Rockwall, TX)
- 7 days ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
LP Customer Service Associate II
- Mesquite, TX (13 miles from Rockwall, TX)
- 5 hours ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 5 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Wylie, TX (12 miles from Rockwall, TX)
- 6 hours ago
- Wylie, TX (12 miles from Rockwall, TX)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Dallas, TX (22 miles from Rockwall, TX)
- 16 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 16 hours ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative/Inside Sales Representative, Level 3
- Mesquite, TX (13 miles from Rockwall, TX)
- 20 hours ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 20 hours ago
Train new customer service / inside sales representatives....
Customer Service Representative
- Richardson, TX (19 miles from Rockwall, TX)
- 20 hours ago
- Richardson, TX (19 miles from Rockwall, TX)
- 20 hours ago
Service Center Richardson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 21 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 21 hours ago
Customer Service Representative (Four) 4 Open Full-Time Positions (Dallas, TX) Work for a perfume distribution and manufacturing company to interact with customers to provide basic or scripted information...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Mesquite, TX (13 miles from Rockwall, TX)
- 2 days ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 2 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
Ability to understand and follow both oral and written instructions Customer Service Representative Agent is not compulsory. US residents only....
Remote WorkInsurance Customer Service Agent
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives....
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
LOCATION: Dallas, TX POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
TOLLING CUSTOMER SERVICE REPRESENTATIVE (Full-Time)
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
LOCATION: Dallas, TX POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer...
Insurance Customer Service Agent (P&C Licensed)
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives....
Demographic Data for Rockwall, TX
Moving to Rockwall, TX? Find some basic demographic data about Rockwall, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockwall, TX
Highest Education Level
Customer Services in Rockwall, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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