Customer Service Jobs in Roanoke, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 126 Jobs

Customer Service Representative

  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 12 hours ago
  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 12 hours ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Pharmacy Customer Service Associate

  • Grand Prairie, TX (20 miles from Roanoke, TX)
  • 1 day ago
  • Grand Prairie, TX (20 miles from Roanoke, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 1 day ago
  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 1 day ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Veterinary Client Service Representative

  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 1 day ago
  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 1 day ago

Essential Duties & Responsibilities Individuals in this role perform such duties as: Answer phones (route phone calls, screen phone calls for management, answer client questions, etc.)....

Warehouse Manufacturing Customer Service Representative

  • Grapevine, TX (10 miles from Roanoke, TX)
  • 1 day ago
  • Grapevine, TX (10 miles from Roanoke, TX)
  • 1 day ago

Artistree-DFW Airport The Administrative Assistant performs a variety of administrative functions as assigned by the General Manager (GM), and/or the Managerial Staff. Major Activities Schedules...

Travel Customer Service Agent

  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 1 day ago
  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 1 day ago

to assist with any questions or concerns they have Provide high level customer service* 3+ years of experience in customer service Excellent communication skills Ability to prioritize and handle inquires...

Retail Customer Service Associate

  • Frisco, TX (24 miles from Roanoke, TX)
  • 1 day ago
  • Frisco, TX (24 miles from Roanoke, TX)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Bilingual)

  • Denton, TX (14 miles from Roanoke, TX)
  • 2 days ago
  • Denton, TX (14 miles from Roanoke, TX)
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Carrollton, TX (19 miles from Roanoke, TX)
  • 3 days ago
  • Carrollton, TX (19 miles from Roanoke, TX)
  • 3 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Representative

  • Grand Prairie, TX (20 miles from Roanoke, TX)
  • 3 days ago
  • Grand Prairie, TX (20 miles from Roanoke, TX)
  • 3 days ago

Customer Service Representative Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base....

Retail Customer Service Team Member - Full-Time

  • Irving, TX (20 miles from Roanoke, TX)
  • 3 days ago
  • Irving, TX (20 miles from Roanoke, TX)
  • 3 days ago

Store - CIN-NEWPORT, KYDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

PS Customer Service Representative - Remote Bilingual Required

  • Frisco, TX (24 miles from Roanoke, TX)
  • 3 days ago
  • Frisco, TX (24 miles from Roanoke, TX)
  • 3 days ago

JOB SUMMARY The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients....

Remote Work

Customer Accounts Advisor

  • Hurst, TX (14 miles from Roanoke, TX)
  • 3 days ago
  • Hurst, TX (14 miles from Roanoke, TX)
  • 3 days ago

service....

Storage Customer Service Representative

  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 3 days ago
  • Fort Worth, TX (20 miles from Roanoke, TX)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Retail Customer Service Team Member-9

  • Irving, TX (20 miles from Roanoke, TX)
  • 4 days ago
  • Irving, TX (20 miles from Roanoke, TX)
  • 4 days ago

Store - Springfield West, MODeliver friendly customer service, help customers shop our store, and find what theyre looking for....

Demographic Data for Roanoke, TX

Moving to Roanoke, TX? Find some basic demographic data about Roanoke, TX below.


Local
National
42,592
1,030
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Roanoke, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Roanoke, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roanoke, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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