Customer Service Jobs in Richardson, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 224 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Customer Service Representative - PT

  • DFW Airport, TX (18 miles from Richardson, TX)
  • 12 days ago
  • DFW Airport, TX (18 miles from Richardson, TX)
  • 12 days ago

service....

Retail Customer Service Cashier

  • Hutchins, TX (23 miles from Richardson, TX)
  • 11 days ago
  • Hutchins, TX (23 miles from Richardson, TX)
  • 11 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Full-Time Customer Service Representative

  • Dallas, TX (12 miles from Richardson, TX)
  • 90+ days ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 90+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Experienced Customer Service Representative

  • Colleyville, TX (24 miles from Richardson, TX)
  • 2 hours ago
  • Colleyville, TX (24 miles from Richardson, TX)
  • 2 hours ago

Customer Service experience a plus. Must have excellent telephone skills. Must be able to utilize a multi-line phone system and work on a computer system....

Customer Service Associate

  • Forney, TX (23 miles from Richardson, TX)
  • 2 hours ago
  • Forney, TX (23 miles from Richardson, TX)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Frisco, TX (16 miles from Richardson, TX)
  • 2 hours ago
  • Frisco, TX (16 miles from Richardson, TX)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative - National Remote

  • Dallas, TX (12 miles from Richardson, TX)
  • 4 hours ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 4 hours ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Healthcare Customer Service Agent - Plano

  • Plano, TX (6 miles from Richardson, TX)
  • 15 hours ago
  • Plano, TX (6 miles from Richardson, TX)
  • 15 hours ago

We are looking for Healthcare Customer Service Agent with contact center experience! Do you have experience handling inbound Healthcare calls? If so, please apply today!...

Customer Service Representative

  • Richardson, TX
  • 17 hours ago
  • Richardson, TX
  • 17 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Dallas, TX (12 miles from Richardson, TX)
  • 18 hours ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 18 hours ago

Experience in phone-based customer service or inside sales. Previous experience in a home services, hospitality, or retail environment. (Apply Now!)...

Customer Service Representative

  • Dallas, TX (12 miles from Richardson, TX)
  • 18 hours ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 18 hours ago

Able to work with little or no supervision Preferred: Experience in customer service (1 year) Medical billing and/or revenue cycle management knowledge within a healthcare related field (1 year) On-site...

Pharmacy Customer Service Associate

  • Grand Prairie, TX (19 miles from Richardson, TX)
  • 1 day ago
  • Grand Prairie, TX (19 miles from Richardson, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Dallas, TX (12 miles from Richardson, TX)
  • 1 day ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 1 day ago

Must have two (2) years of customer service experience in a medical business office. Equivalent Education and/or Experience: None. Certification/Registration/Licensure: None....

Veterinary Client Service Representative

  • Dallas, TX (12 miles from Richardson, TX)
  • 1 day ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 1 day ago

proposed work schedule; Thursday, Friday, and Saturday 7:30am-8pm MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical...

Demographic Data for Richardson, TX

Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.

Local
National
119,462
4,470
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Richardson, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Richardson, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Richardson, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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