Customer Service Jobs in Progreso, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Representative

  • Harlingen, TX (21 miles from Progreso, TX)
  • 1 day ago
  • Harlingen, TX (21 miles from Progreso, TX)
  • 1 day ago

Immediate opening for a Full-time customer service / sales representative. Applicant must be bilingual and have at least 3 years of experience in an office setting....

Customer Service Associate

  • McAllen, TX (19 miles from Progreso, TX)
  • 1 day ago
  • McAllen, TX (19 miles from Progreso, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • McAllen, TX (19 miles from Progreso, TX)
  • 2 days ago
  • McAllen, TX (19 miles from Progreso, TX)
  • 2 days ago

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...

Customer Service Representative Remote (Pharr, TX)

  • Pharr, TX (15 miles from Progreso, TX)
  • 5 days ago
  • Pharr, TX (15 miles from Progreso, TX)
  • 5 days ago

Minimum Requirements - High School Diploma or GED required - At least six (6) months of customer service/secretarial/telemarketing experience required - Ability to speak and read English clearly, professionally...

Remote Work

Customer Service Representative

  • McAllen, TX (19 miles from Progreso, TX)
  • 5 days ago
  • McAllen, TX (19 miles from Progreso, TX)
  • 5 days ago

Between $11.00 and $15.00 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative GRISELDA MELENDEZ INSURANCE AGENCY Occupation...

Logistics Customer Service Representative

  • Pharr, TX (15 miles from Progreso, TX)
  • 7 days ago
  • Pharr, TX (15 miles from Progreso, TX)
  • 7 days ago

As a Customer Service Representative, you will be part of the customer service department supporting incoming and outgoing shipments....

Part-time Retail Customer Service

  • Edinburg, TX (17 miles from Progreso, TX)
  • 8 days ago
  • Edinburg, TX (17 miles from Progreso, TX)
  • 8 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loan...

Customer Service Representative (CSR)

  • Harlingen, TX (21 miles from Progreso, TX)
  • 12 days ago
  • Harlingen, TX (21 miles from Progreso, TX)
  • 12 days ago

Position Overview: We're looking for a friendly, detail-oriented Customer Service Representative to assist members with questions about health plans, claims, and benefits....

Retail Customer Service

  • Edinburg, TX (17 miles from Progreso, TX)
  • 14 days ago
  • Edinburg, TX (17 miles from Progreso, TX)
  • 14 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Healthcare Customer Service Representative-Onsite

  • McAllen, TX (19 miles from Progreso, TX)
  • 24 days ago
  • McAllen, TX (19 miles from Progreso, TX)
  • 24 days ago

Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Representative (Insurance Company)

  • Harlingen, TX (21 miles from Progreso, TX)
  • 26 days ago
  • Harlingen, TX (21 miles from Progreso, TX)
  • 26 days ago

We are looking for a motivated and reliable individual to join our team as a Customer Service Representative....

Customer Service Representative

  • Harlingen, TX (21 miles from Progreso, TX)
  • 28 days ago
  • Harlingen, TX (21 miles from Progreso, TX)
  • 28 days ago

Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....

Customer Service Agent-McAllen International Airport (MFE)

  • McAllen, TX (19 miles from Progreso, TX)
  • 29 days ago
  • McAllen, TX (19 miles from Progreso, TX)
  • 29 days ago

BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Customer Service Representative - Harlingen, TX

  • Harlingen, TX (21 miles from Progreso, TX)
  • 30+ days ago
  • Harlingen, TX (21 miles from Progreso, TX)
  • 30+ days ago

Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals....

Customer Service Representative

  • Donna, TX (9 miles from Progreso, TX)
  • 30+ days ago
  • Donna, TX (9 miles from Progreso, TX)
  • 30+ days ago

Store 2741514: 1813 E Bus Hwy 83, Donna, Texas 78537 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Progreso, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Progreso, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Progreso, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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