Customer Service Jobs in Plano, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 235 Jobs

Pharmacy Customer Service Representative

  • Dallas, TX (18 miles from Plano, TX)
  • moments ago
  • Dallas, TX (18 miles from Plano, TX)
  • moments ago

THE ROLE: We're looking for a Pharmacy Customer Service Representative who is motivated by our mission to unlock transformational healthcare outcomes....

Customer Service Associate

  • Dallas, TX (18 miles from Plano, TX)
  • 12 hours ago
  • Dallas, TX (18 miles from Plano, TX)
  • 12 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative - PT

  • Dallas, TX (18 miles from Plano, TX)
  • 12 hours ago
  • Dallas, TX (18 miles from Plano, TX)
  • 12 hours ago

service....

Customer Service Representative - Night Shift

  • Dallas, TX (18 miles from Plano, TX)
  • 14 hours ago
  • Dallas, TX (18 miles from Plano, TX)
  • 14 hours ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Lewisville, TX (22 miles from Plano, TX)
  • 22 hours ago
  • Lewisville, TX (22 miles from Plano, TX)
  • 22 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Retail Customer Service Associate

  • McKinney, TX (11 miles from Plano, TX)
  • 22 hours ago
  • McKinney, TX (11 miles from Plano, TX)
  • 22 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Senior Complex Customer Care Representative

  • Dallas, TX (18 miles from Plano, TX)
  • 23 hours ago
  • Dallas, TX (18 miles from Plano, TX)
  • 23 hours ago

**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 2+ years of high demand contact center and / OR customer service experience...

Remote Work

Client Service Representative

  • Garland, TX (10 miles from Plano, TX)
  • 1 day ago
  • Garland, TX (10 miles from Plano, TX)
  • 1 day ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Healthcare Customer Service Representative

  • Richardson, TX (6 miles from Plano, TX)
  • 1 day ago
  • Richardson, TX (6 miles from Plano, TX)
  • 1 day ago

Were seeking a Healthcare Customer Service Representative to work with a top client in Richardson, TX.Were here to help you find something great that works for youso you wont miss a moment of what really...

Customer Service Associate

  • Rockwall, TX (22 miles from Plano, TX)
  • 1 day ago
  • Rockwall, TX (22 miles from Plano, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Grand Prairie, TX (24 miles from Plano, TX)
  • 1 day ago
  • Grand Prairie, TX (24 miles from Plano, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote Benefit Customer Service Representative

  • Richardson, TX (6 miles from Plano, TX)
  • 1 day ago
  • Richardson, TX (6 miles from Plano, TX)
  • 1 day ago

What's a typical day as a Benefits Customer Service Representative?...

Remote Work

Bilingual English/Spanish - SafeTrip Customer Service Representative

  • Dallas, TX (18 miles from Plano, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Plano, TX)
  • 1 day ago

The SafeTrip Customer Service Representative handles incoming phone calls and monitors an email inbox of incoming questions from current and prospective SafeTrip policy holders to answer any questions...

Remote Work

Customer Service Agent

  • Dallas, TX (18 miles from Plano, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Plano, TX)
  • 1 day ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Customer Service Representative

  • Richardson, TX (6 miles from Plano, TX)
  • 1 day ago
  • Richardson, TX (6 miles from Plano, TX)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Plano, TX

Moving to Plano, TX? Find some basic demographic data about Plano, TX below.


Local
National
306,955
11,093
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Plano, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plano, TX offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plano, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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