Customer Service Jobs in Pasadena, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Houston, TX (10 miles from Pasadena, TX)
- 1 day ago
- Houston, TX (10 miles from Pasadena, TX)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkRetail Customer Service Representative
- League City, TX (14 miles from Pasadena, TX)
- 1 hour ago
- League City, TX (14 miles from Pasadena, TX)
- 1 hour ago
The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer...
Customer Service Representative
- Houston, TX (10 miles from Pasadena, TX)
- 9 hours ago
- Houston, TX (10 miles from Pasadena, TX)
- 9 hours ago
Foster strong internal cross functional relationships through honest open communication to ensure on time order fulfillment. Process customer returns: RGA paperwork and manage open RGA....
Customer Service Representative
- Houston, TX (10 miles from Pasadena, TX)
- 12 hours ago
- Houston, TX (10 miles from Pasadena, TX)
- 12 hours ago
Facilitates communications between various Customer Service Operations work groups....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Friendswood, TX (11 miles from Pasadena, TX)
- 18 hours ago
- Friendswood, TX (11 miles from Pasadena, TX)
- 18 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Associate - Temporary
- Baytown, TX (20 miles from Pasadena, TX)
- 1 day ago
- Baytown, TX (20 miles from Pasadena, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Missouri City, TX (22 miles from Pasadena, TX)
- 1 day ago
- Missouri City, TX (22 miles from Pasadena, TX)
- 1 day ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Customer Service Representative
- Houston, TX (10 miles from Pasadena, TX)
- 1 day ago
- Houston, TX (10 miles from Pasadena, TX)
- 1 day ago
Customer Service Representative Full Time Houston (West) Customer Service Representative - Call Center Pay Rate: $15.00/hour Position Summary: We are seeking dependable and professional Customer Service...
Retail Customer Service Supervisor
- Humble, TX (21 miles from Pasadena, TX)
- 1 day ago
- Humble, TX (21 miles from Pasadena, TX)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Logistics Customer Service Representative
- Houston, TX (10 miles from Pasadena, TX)
- 2 days ago
- Houston, TX (10 miles from Pasadena, TX)
- 2 days ago
The Customer Service Representative processes industrial sales transactions, produces quotes, provides information about products, builds rapport with customers, and promotes merchandise while working...
Retail Customer Experience Associate, Willowbrook Mall - Full Time
- Houston, TX (10 miles from Pasadena, TX)
- 2 days ago
- Houston, TX (10 miles from Pasadena, TX)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Baytown, TX (20 miles from Pasadena, TX)
- 3 days ago
- Baytown, TX (20 miles from Pasadena, TX)
- 3 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Pharmacy Customer Service Associate
- League City, TX (14 miles from Pasadena, TX)
- 3 days ago
- League City, TX (14 miles from Pasadena, TX)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Bilingual)
- Houston, TX (10 miles from Pasadena, TX)
- 3 days ago
- Houston, TX (10 miles from Pasadena, TX)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Demographic Data for Pasadena, TX
Moving to Pasadena, TX? Find some basic demographic data about Pasadena, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Pasadena, TX
Highest Education Level
Customer Services in Pasadena, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »