Customer Service Jobs in Pasadena, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 119 Jobs

Customer Service Representative

  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Retail Customer Service Representative

  • League City, TX (14 miles from Pasadena, TX)
  • 1 hour ago
  • League City, TX (14 miles from Pasadena, TX)
  • 1 hour ago

The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer...

Customer Service Representative

  • Houston, TX (10 miles from Pasadena, TX)
  • 9 hours ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 9 hours ago

Foster strong internal cross functional relationships through honest open communication to ensure on time order fulfillment. Process customer returns: RGA paperwork and manage open RGA....

Customer Service Representative

  • Houston, TX (10 miles from Pasadena, TX)
  • 12 hours ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 12 hours ago

Facilitates communications between various Customer Service Operations work groups....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Friendswood, TX (11 miles from Pasadena, TX)
  • 18 hours ago
  • Friendswood, TX (11 miles from Pasadena, TX)
  • 18 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Baytown, TX (20 miles from Pasadena, TX)
  • 1 day ago
  • Baytown, TX (20 miles from Pasadena, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Missouri City, TX (22 miles from Pasadena, TX)
  • 1 day ago
  • Missouri City, TX (22 miles from Pasadena, TX)
  • 1 day ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer Service Representative

  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 1 day ago

Customer Service Representative Full Time Houston (West) Customer Service Representative - Call Center Pay Rate: $15.00/hour Position Summary: We are seeking dependable and professional Customer Service...

Retail Customer Service Supervisor

  • Humble, TX (21 miles from Pasadena, TX)
  • 1 day ago
  • Humble, TX (21 miles from Pasadena, TX)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Logistics Customer Service Representative

  • Houston, TX (10 miles from Pasadena, TX)
  • 2 days ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 2 days ago

The Customer Service Representative processes industrial sales transactions, produces quotes, provides information about products, builds rapport with customers, and promotes merchandise while working...

Retail Customer Experience Associate, Willowbrook Mall - Full Time

  • Houston, TX (10 miles from Pasadena, TX)
  • 2 days ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Accounts Advisor

  • Baytown, TX (20 miles from Pasadena, TX)
  • 3 days ago
  • Baytown, TX (20 miles from Pasadena, TX)
  • 3 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Pharmacy Customer Service Associate

  • League City, TX (14 miles from Pasadena, TX)
  • 3 days ago
  • League City, TX (14 miles from Pasadena, TX)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pasadena, TX
  • 3 days ago
  • Pasadena, TX
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Bilingual)

  • Houston, TX (10 miles from Pasadena, TX)
  • 3 days ago
  • Houston, TX (10 miles from Pasadena, TX)
  • 3 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Demographic Data for Pasadena, TX

Moving to Pasadena, TX? Find some basic demographic data about Pasadena, TX below.


Local
National
146,964
2,506
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Pasadena, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pasadena, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pasadena, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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