Customer Service Jobs in Mckinney, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 86 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Work from Home Customer Service Representative

  • McKinney, TX
  • 10 hours ago
  • McKinney, TX
  • 10 hours ago

Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...

Remote Work

Retail Customer Service Associate

  • McKinney, TX
  • 10 hours ago
  • McKinney, TX
  • 10 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Remote)

  • McKinney, TX
  • 10 hours ago
  • McKinney, TX
  • 10 hours ago

Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...

Remote Work

TEMP - Customer Service Representative II

  • Garland, TX (17 miles from Mckinney, TX)
  • 22 hours ago
  • Garland, TX (17 miles from Mckinney, TX)
  • 22 hours ago

/ Experience: Up to 1-year advanced study or training beyond the high school level 1-2 years administrative experience Knowledge, Skills & Abilities Basic skills in PC and systems application Good customer...

Pharmacy Customer Service Associate

  • Plano, TX (11 miles from Mckinney, TX)
  • 23 hours ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Prosper, TX (13 miles from Mckinney, TX)
  • 1 day ago
  • Prosper, TX (13 miles from Mckinney, TX)
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Bilingual Customer Service Representative

  • Garland, TX (17 miles from Mckinney, TX)
  • 1 day ago
  • Garland, TX (17 miles from Mckinney, TX)
  • 1 day ago

Seeking a bilingual customer service representative. Looking for someone that is a good communicator, will show up every day and be on time....

Customer Service Representative

  • Carrollton, TX (23 miles from Mckinney, TX)
  • 2 days ago
  • Carrollton, TX (23 miles from Mckinney, TX)
  • 2 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

PS Customer Service Representative - Remote Bilingual Required

  • Frisco, TX (14 miles from Mckinney, TX)
  • 2 days ago
  • Frisco, TX (14 miles from Mckinney, TX)
  • 2 days ago

JOB SUMMARY The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients....

Remote Work

Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 3 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 3 days ago

Provide exceptional customer service by actively listening to customer needs, asking probing questions, and using available resources to find the best solutions....

Call Center Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 3 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 3 days ago

Seniority Level Associate Industry IT Services and IT Consulting Employment Type Contract Job Functions Customer Service Information Technology Skills Contact Centers Customer Service Problem Solving...

Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago

Client: AutomotiveJob Title: Customer Service Representative Duration: 6 MonthsLocation: Plano, TX Pay Rate: $22 - $24/hr Through your experience at Client workplace, you will:Expand your communication...

Customer Service Representative

  • McKinney, TX
  • 4 days ago
  • McKinney, TX
  • 4 days ago

FlexTek has partnered with a Waste & Recycling company in McKinney, TX that is hiring a Customer Service Representative! Great career opportunity with a growing company!...

Sales Associate - Customer Service Representative

  • Prosper, TX (13 miles from Mckinney, TX)
  • 4 days ago
  • Prosper, TX (13 miles from Mckinney, TX)
  • 4 days ago

We are actively searching for the ideal person to join our Customer Service Team....

Demographic Data for Mckinney, TX

Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.


Local
National
216,783
4,785
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mckinney, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mckinney, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mckinney, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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