Customer Service Jobs in Mckinney, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs

Customer Accounts Advisor

  • Garland, TX (17 miles from Mckinney, TX)
  • 30+ days ago
  • Garland, TX (17 miles from Mckinney, TX)
  • 30+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

CSR (Customer Service Representative)

  • Plano, TX (11 miles from Mckinney, TX)
  • 1 day ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 1 day ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Service Associate - Temporary

  • Frisco, TX (14 miles from Mckinney, TX)
  • 1 day ago
  • Frisco, TX (14 miles from Mckinney, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Carrollton, TX (23 miles from Mckinney, TX)
  • 2 days ago
  • Carrollton, TX (23 miles from Mckinney, TX)
  • 2 days ago

A fast-growing warehouse and fulfillment operation in Carrollton, TX 75007 is looking for a Customer Service Representative to support both operational and client-facing functions....

Customer Service Representative

  • Dallas, TX (16 miles from Mckinney, TX)
  • 2 days ago
  • Dallas, TX (16 miles from Mckinney, TX)
  • 2 days ago

Store 2742417: 7887 McCallum Blvd, Dallas, Texas 75252 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Lead Retail Customer Service Associate

  • McKinney, TX
  • 2 days ago
  • McKinney, TX
  • 2 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Prosper, TX (13 miles from Mckinney, TX)
  • 2 days ago
  • Prosper, TX (13 miles from Mckinney, TX)
  • 2 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Associate Job

  • Prosper, TX (13 miles from Mckinney, TX)
  • 3 days ago
  • Prosper, TX (13 miles from Mckinney, TX)
  • 3 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Associate Customer Care Representative

  • Frisco, TX (14 miles from Mckinney, TX)
  • 3 days ago
  • Frisco, TX (14 miles from Mckinney, TX)
  • 3 days ago

Description Associate Customer Service Representative Dallas Regional 3001 Dallas Parkway, Frisco, TX 75034 Thank you for considering Amica as part of your career journey, where your future is our business...

Remote Work

Customer Service Representative

  • Cross Roads, TX (23 miles from Mckinney, TX)
  • 3 days ago
  • Cross Roads, TX (23 miles from Mckinney, TX)
  • 3 days ago

Service Center Cross Roads JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Richardson, TX (16 miles from Mckinney, TX)
  • 4 days ago
  • Richardson, TX (16 miles from Mckinney, TX)
  • 4 days ago

Must have demonstrated exceptional customer service skills and a strong customer orientation....

Remote Customer Service Representative - Retail Energy

  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago

Primary Services is actively recruiting for a Remote Customer Service Representative to support a large and established client in the commercial energy sector....

Customer Service Representative - Westwood Insurance Agency

  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago

PRIMARY RESPONSIBILITIES: Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions Rewrite or generate...

Customer Service Representative

  • Allen, TX (6 miles from Mckinney, TX)
  • 4 days ago
  • Allen, TX (6 miles from Mckinney, TX)
  • 4 days ago

Utility billing and customer service procedures, practices, and techniques. Modern office practices, procedures, and equipment....

Retail Customer Service Associate

  • Plano, TX (11 miles from Mckinney, TX)
  • 5 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Mckinney, TX

Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.


Local
National
216,783
4,785
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Mckinney, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mckinney, TX offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mckinney, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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