Customer Service Jobs in Mcallen, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Retail Customer Experience Associate, La Plaza Mall - Full Time
- McAllen, TX
- 3 days ago
- McAllen, TX
- 3 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative Remote (Pharr, TX)
- Pharr, TX (4 miles from Mcallen, TX)
- 3 days ago
- Pharr, TX (4 miles from Mcallen, TX)
- 3 days ago
Minimum Requirements - High School Diploma or GED required - At least six (6) months of customer service/secretarial/telemarketing experience required - Ability to speak and read English clearly, professionally...
Remote WorkBetween $11.00 and $15.00 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative GRISELDA MELENDEZ INSURANCE AGENCY Occupation...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Mission, TX (12 miles from Mcallen, TX)
- 4 days ago
- Mission, TX (12 miles from Mcallen, TX)
- 4 days ago
May help to train and mentor Customer Service Representatives....
Logistics Customer Service Representative
- Pharr, TX (4 miles from Mcallen, TX)
- 5 days ago
- Pharr, TX (4 miles from Mcallen, TX)
- 5 days ago
As a Customer Service Representative, you will be part of the customer service department supporting incoming and outgoing shipments....
Part-time Retail Customer Service
- Edinburg, TX (7 miles from Mcallen, TX)
- 6 days ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 6 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loan...
Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone....
- Edinburg, TX (7 miles from Mcallen, TX)
- 12 days ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 12 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Remote Pharmacy Customer Service Representative
- Mission, TX (12 miles from Mcallen, TX)
- 20 days ago
- Mission, TX (12 miles from Mcallen, TX)
- 20 days ago
Our Customer Service Representatives will have virtual paid training from their home in Texas....
Remote WorkResponsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Customer Service Agent-McAllen International Airport (MFE)
- McAllen, TX
- 27 days ago
- McAllen, TX
- 27 days ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Customer Service Representative
- Donna, TX (10 miles from Mcallen, TX)
- 30+ days ago
- Donna, TX (10 miles from Mcallen, TX)
- 30+ days ago
Store 2741514: 1813 E Bus Hwy 83, Donna, Texas 78537 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Salary Confidential Position range in Hidalgo County $12.33 - $18.31 Per hour Customer Service Representative - McAllen (Confidential) Occupation: Bill and Account Collectors Location: MCALLEN, TX -...
Demographic Data for Mcallen, TX
Moving to Mcallen, TX? Find some basic demographic data about Mcallen, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mcallen, TX
Highest Education Level
Customer Services in Mcallen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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