Customer Service Jobs in Mcallen, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Edinburg, TX (7 miles from Mcallen, TX)
- 8 days ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Weslaco, TX (14 miles from Mcallen, TX)
- 11 days ago
- Weslaco, TX (14 miles from Mcallen, TX)
- 11 days ago
Job Summary: As a Customer Service Representative (CSR) at Trucordia, you will play a crucial role in assisting clients with inquiries and issues, ensuring high levels of satisfaction and support related...
For Inside Customer Service Representatives (Duties and Responsibilities): Manage of incoming call and customer service inquiries....
Customer Service Representative (CSR)
- Mission, TX (12 miles from Mcallen, TX)
- 12 days ago
- Mission, TX (12 miles from Mcallen, TX)
- 12 days ago
Qualifications & Skills -Customer Service Experience: 1-2 years -Social Media Knowledge: Experience managing business social media accounts....
Customer Service Representative Intake Coordinator- McAllen, Texas
- McAllen, TX
- 13 days ago
- McAllen, TX
- 13 days ago
Opens a new window. : Customer Service Representative Perform office clerical tasks including data entry, form preparation, and document management....
Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....
As a Customer Service Representative working in our site in McAllen, TX, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Teller/Customer Service Representative
- Donna, TX (10 miles from Mcallen, TX)
- 28 days ago
- Donna, TX (10 miles from Mcallen, TX)
- 28 days ago
Minimum one year retail customer service or banking experience required. Excellent customer service skills....
Teller/Customer Service Representative
- Donna, TX (10 miles from Mcallen, TX)
- 28 days ago
- Donna, TX (10 miles from Mcallen, TX)
- 28 days ago
Under direct supervision, the Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing...
Retail Customer Service Cashier
- Edinburg, TX (7 miles from Mcallen, TX)
- 45+ days ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Customer Service Representative - Spanish-English
- McAllen, TX
- 90+ days ago
- McAllen, TX
- 90+ days ago
As a Bilingual Customer Service Representative – Spanish-English working in our site in McAllen, TX, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Pharr, TX (4 miles from Mcallen, TX)
- 30+ days ago
- Pharr, TX (4 miles from Mcallen, TX)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7601 N 10Th St, Mcallen, TX 78504...
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Demographic Data for Mcallen, TX
Moving to Mcallen, TX? Find some basic demographic data about Mcallen, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mcallen, TX
Highest Education Level
Customer Services in Mcallen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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