Customer Service Jobs in Mcallen, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Associate

  • Edinburg, TX (7 miles from Mcallen, TX)
  • 8 days ago
  • Edinburg, TX (7 miles from Mcallen, TX)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Weslaco, TX (14 miles from Mcallen, TX)
  • 11 days ago
  • Weslaco, TX (14 miles from Mcallen, TX)
  • 11 days ago

Job Summary: As a Customer Service Representative (CSR) at Trucordia, you will play a crucial role in assisting clients with inquiries and issues, ensuring high levels of satisfaction and support related...

Customer Service Representative

  • McAllen, TX
  • 12 days ago
  • McAllen, TX
  • 12 days ago

For Inside Customer Service Representatives (Duties and Responsibilities): Manage of incoming call and customer service inquiries....

Customer Service Representative (CSR)

  • Mission, TX (12 miles from Mcallen, TX)
  • 12 days ago
  • Mission, TX (12 miles from Mcallen, TX)
  • 12 days ago

Qualifications & Skills -Customer Service Experience: 1-2 years -Social Media Knowledge: Experience managing business social media accounts....

Customer Service Representative Intake Coordinator- McAllen, Texas

  • McAllen, TX
  • 13 days ago
  • McAllen, TX
  • 13 days ago

Opens a new window. : Customer Service Representative Perform office clerical tasks including data entry, form preparation, and document management....

Healthcare Customer Service Representative-Onsite

  • McAllen, TX
  • 14 days ago
  • McAllen, TX
  • 14 days ago

Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Representative

  • McAllen, TX
  • 21 days ago
  • McAllen, TX
  • 21 days ago

Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....

Customer Service Representative

  • McAllen, TX
  • 23 days ago
  • McAllen, TX
  • 23 days ago

As a Customer Service Representative working in our site in McAllen, TX, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Teller/Customer Service Representative

  • Donna, TX (10 miles from Mcallen, TX)
  • 28 days ago
  • Donna, TX (10 miles from Mcallen, TX)
  • 28 days ago

Minimum one year retail customer service or banking experience required. Excellent customer service skills....

Teller/Customer Service Representative

  • Donna, TX (10 miles from Mcallen, TX)
  • 28 days ago
  • Donna, TX (10 miles from Mcallen, TX)
  • 28 days ago

Under direct supervision, the Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing...

Retail Customer Service Cashier

  • Edinburg, TX (7 miles from Mcallen, TX)
  • 45+ days ago
  • Edinburg, TX (7 miles from Mcallen, TX)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Bilingual Customer Service Representative - Spanish-English

  • McAllen, TX
  • 90+ days ago
  • McAllen, TX
  • 90+ days ago

As a Bilingual Customer Service Representative – Spanish-English working in our site in McAllen, TX, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Customer Service Representative

  • Pharr, TX (4 miles from Mcallen, TX)
  • 30+ days ago
  • Pharr, TX (4 miles from Mcallen, TX)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • McAllen, TX
  • 45+ days ago
  • McAllen, TX
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7601 N 10Th St, Mcallen, TX 78504...

Retail Customer Service

  • McAllen, TX
  • 45+ days ago
  • McAllen, TX
  • 45+ days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Demographic Data for Mcallen, TX

Moving to Mcallen, TX? Find some basic demographic data about Mcallen, TX below.


Local
National
141,251
4,659
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mcallen, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mcallen, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mcallen, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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